4 transfer a call, 5 park a call, 6 conference call – Allworx for iOS User Manual

Page 21: Transfer a call park a call conference call

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Reach for iOS 1.1 User Guide

Toll Free 1-800-ALLWORX * 585-421-3850

Page 13

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Revised: 6/10/14

5.4

Transfer a Call

1. Tap the Transfer action icon.

2. Select a transfer option

3. Dial the number and tap the Transfer action icon to complete the transfer.

Tap the cancel transfer (

) action icon to cancel the active call transfer and place

the call on hold. Tap the (

) action icon to retrieve the on hold call. The display

status changes to active call.

5.5

Park a Call

To place the call into a Parking Orbit, press the Park action icon. The Parked Call filter
displays all the calls parked in any Parking Orbit.

To retrieve a call from a Parking Orbit, navigate to the Calls > Parked page. Select the
parked call, and then tap the green handset action icon.

5.6

Conference Call

1. Place the current, active call on hold.

2. Place or receive the second call, the active calls section displays both calls.

3. Tap the conference action icon to join the two phone calls. This connects both calls to

a single, active call. The display shows both calls as active

.

To end one segment of the call, tap the red handset action icon in the active call

Option

Description

Blind

Send the call unannounced to a new extension.

Attended

Send the call announced to a new extension.

To Voicemail

Send the call to an Allworx directory contact voicemail.

To My Cell Phone

Send the call to the current phone user’s cell phone. If there is no cell phone
number, a dialog box displays to enter and store the cell phone number.

Cancel

iPhone only: reverts back to the keyboard.

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