ArcOne Auto-Darkening Filters (Singles, Hawk, Viper) - Manual (Page 7)

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Trouble Shooting Guide
Contact A
RC
O
NE ® Technical Service at
(800) 223-4685
if any problem below persists after fixing.
It has become difficult to see through the filter:
• Clean or replace cover plates when they become dirty or discolored.
• Clean auto-darkening filter with soft cloth and soapy water solution or standard window cleaner.
The auto-darkening filter will not darken after striking an arc:
• Clean/replace cover plate. auto-darkening filter sensors and solar panels are unobstructed, clean,
not broken, or discolored. Cease using this product if problem persists.
• Test the auto-darkening filter to a TV or VCR remote (click any button while pointing at front of filter).
The filter should darken momentarily then switch back to the light state. Avoid blocking the solar
panels. Once sure that filter is functional you are ready to begin welding.
• Make sure filter is not in Grind mode.
• Make sure filter settings match application.
• Put into TIG or increase sensitivity setting. Alternatively, try rotating the filter 180 degrees so sensors
and solar panel are located at the bottom. The sensor will have a completely different view of weld.
The auto-darkening filter is slow to darken:
• Colder temperatures will slow the switching speed of an auto-darkening filter. Once the heat from
welding process warms up the components, switching speeds will increase. auto-darkening filters
work best at room temperatures.
The auto-darkening filter goes light or flickers on/off while welding:
• Clean or replace outer clear polycarbonate lens if it becomes soiled or cloudy.
• Check sensors and solar panels are not damaged, dirty, or covered with smoke. Clean filter as
directed.
Flickers on and off sometimes while MIG and TIG welding.
• MIG and TIG applications utilize “GUN” or “Torch” that has a nozzle with the electrode protruding only
slight from it. “Gun” or “Torch” nozzle can block the welding arc from sensors.
The auto-darkening filter stays dark after you stop welding:
• Exceeding the temperature limitations may also cause the LCD to stay dark. Let the filter cool down
and try not to overheat it again by viewing the arc from the side and not directly above or by
increasing the distance the filter is in relationship to the arc. Your filter may remain dark after welding
if you are facing a bright light or the sun. If this is the case either look away or pass your hand
between the source of the light and the sensors. By doing this the light source will be interrupted and
the filter will clear.
The auto-darkening filter has a crack running through the front viewing area:
• UV/IR protection may be compromised resulting in burns caused by ultraviolet or infrared radiation.
Cease using this product if the problem exists and contact A
RC
O
NE ® Technical Service.
The auto-darkening filter appears dark in the center and lighter around the edges:
• You are most likely experiencing a common characteristic of an LCD known as angle dependency.
Spatter is causing damage to the filter:
• There are many reasons why spatter can damage the auto-darkening filter. Missing incorrect
damaged, or distorted cover plates, and excessive spatter build-up in and around the area where the
cover plates are retained are just a few examples. Any one or a combination of these will allow
spatter to enter the filter area and pit the filter glass. Do not operate this product if this condition
exists. The UV/IR protection may be compromised. Unfiltered welding light may penetrate through
the filter and may result in severe eye damage and burns.