Troubleshooting, English – chiliGREEN C5500Q User Manual
Page 12
10
English
Troubleshooting
Problem
Possible Cause - Solution
The Wireless LAN/
Bluetooth/3.75G/HSPA
modules cannot be
detected.
The modules are off.
Check the L ED indicator
and /or function key indicator to see if the WLAN/
Bluetooth/3.75G/HSPA module is on or of f (see
and
Table 3 on page 7
). If the LED
indicator is off, then press the Fn + F11 (WLAN), Fn + F12 (Bluetooth) or Fn + (3.75G/HSPA) in order
to enable the modules (see
Table 3 on page 7
).
The Bluetooth module is
off
after resuming from
Sleep.
The Bluetooth module’s default state will be off after resuming from the Sleep power-saving state
. Use the
key combination (Fn + F12) to power on the Bluetooth module after the computer resumes from Sleep.
A file cannot be copied to/
from a connected
Bluetooth
device.
Transferring data between the computer and a Bluetooth enabled device is supported in one direction
only (simultaneous data transfer is not supported)
. If you are copying a file from your computer to a
Bluetooth enabled device, you will not be able to copy a file from the Bluetooth enabled device to your
computer until the file transfer process from the computer has been completed.
The Wireless LAN
indicators
show that the WLAN
module is powered on,
however the module does
not connect.
The WLAN module is turned off in the Windows Mobility Center.
The computer’s wireless function keys
will not function properly if Wireless is turned OFF in the Windows Mobility Center control panel. Make
sure that Wireless is ON in the Windows Mobility Center to ensure proper function key behavior.
The captured video files
from the PC Camera are
taking up too much disk
space.
Note that capturing high resolution video files requires a substantial amount of disk space for each file.
Note that the Windows system requires a minimum of 15GB of free sp ace on the C: drive system
partition. It is recommended that you save the capture video file to a location other than the C:drive, limit
the file size of the captured video or reduce video resolution (Options > Video Capture Pin... > Output
Size
).
C5500 CUG.book Page 10 Tuesday, August 10, 2010 1:37 PM