CounterPath Bria 4 Mac User Guide - Retail Deployments - Manual (Page 80)

CounterPath Corporation
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Diagnostics
If you have contacted CounterPath Customer Support in order to troubleshoot a problem, you may be asked to
generate a diagnostic log and send it to CounterPath.
Click
Select the problem you
are experiencing
Click
Click
Perform the actions you
want to capture
When done, click Advanced again to open
the dialog.
The report is sent. Close this
window
Click to stop logging
Then click to choose a
log file to send.