CounterPath Bria 3.5.2 for Windows User Guide - Retail Deployments - Manual (Page 88)

CounterPath Corporation
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Diagnostics
If you have contacted CounterPath Customer Support in order to troubleshoot a problem, you may be asked to
generate a diagnostic log and send it to CounterPath.
Click
Select the problem you
are experiencing
Click
Click
Perform the actions you
want to capture
When done, choose Help >
Troubleshooting > Diagnostics >
Advanced Logging again.
Click
Click
Then click