CounterPath Bria 3.4 for Mac User Guide - Enterprise Deployments - Manual (Page 3)

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Contents
Introduction................................................................................................................................ 1
Installation and Setup................................................................................................................. 3
Getting Ready ...................................................................................................................... 3
Starting Bria ......................................................................................................................... 4
Configuring Bria .................................................................................................................. 5
Setting up a Contact List...................................................................................................... 6
Troubleshooting ................................................................................................................... 7
Checking for Bria Updates .................................................................................................. 7
Making Phone Calls................................................................................................................... 9
The Onscreen Softphone...................................................................................................... 9
Placing a Call ....................................................................................................................... 11
Handling Incoming Calls ..................................................................................................... 15
Handling an Established Call............................................................................................... 16
Transfering a Call ................................................................................................................ 17
Handling Video Calls.......................................................................................................... 19
Conference Calls.................................................................................................................. 21
Voicemail............................................................................................................................. 24
Forwarding Calls.................................................................................................................. 24
Working in Deskphone Mode.............................................................................................. 25
Other Bria Features .................................................................................................................... 27
Instant Messaging ................................................................................................................ 27
Sending a Broadcast IM....................................................................................................... 28
Group Chat (Conference IM)............................................................................................... 29
Chat Rooms.......................................................................................................................... 31
Viewing the Message Archive ............................................................................................. 32
Sending and Receiving Files................................................................................................ 33
The Contacts Tab ....................................................................................................................... 35
Populating the Contact List.................................................................................................. 36
Managing Contacts and Groups........................................................................................... 40
Using Contacts ..................................................................................................................... 44
Sharing Online Status .......................................................................................................... 45
Privacy ................................................................................................................................. 49
Using Other Resources .............................................................................................................. 51
The History Tab ................................................................................................................... 51
The Favorites Tab ................................................................................................................ 52
The Directory Tab................................................................................................................ 53
Configuring Bria ........................................................................................................................ 55
Configuring Accounts: the Accounts Tab ........................................................................... 55
General Preferences ............................................................................................................. 60
A Troubleshooting ..................................................................................................................... 69
B Contact List Headings ............................................................................................................ 74
C Glossary.................................................................................................................................. 75