CounterPath Bria 3.1 for Mac User Guide - Enterprise Deployments - Manual (Page 11)

Bria 3 for Mac User Guide – Enterprise Deployments
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2.5 Setting up for Presence
Presence allows your contacts to see your online status and also allows you to see their online status.
You can set up for presence if your VoIP service provider supports it; check if it is supported and if so, whether
it is supported over SIP (using SIP SIMPLE) or XMPP.
Presence is handled over one of your accounts. If you only have a SIP account, you can share presence
information over that account. If you have a SIP account and an XMPP account, you can share presence
information over the XMPP account, not the SIP account.
Using the SIP Account
1. From the menu bar, choose Bria > Preferences > Accounts. Double-click the SIP account.
2. On the Account panel, make sure to check Use for IM/Presence.
3. On the Presence panel, set up the presence mode. Typically, the mode will be peer-to-peer (the default).
Using the XMPP Account
1. Make sure the XMPP account is enabled (Bria > Preferences > Accounts).
Verifying your Setup
View the contact list: some or all your contacts should have a presence icon besides their name. In order for a
contact to include a presence icon, it must be “presence-ready” and you must be subscribing to the contact.
(“Presence-ready” means that the contact has an address that allows for presence data to be shared.)
If none of your contacts show an icon and you expect at least one of them to show it, follow the steps in this
table:
Presence
Account
A contact is “presence ready” if
If the contact is “presence ready” and the presence
icon still does not show
SIP The contact has an address in the Softphone
field. Verify this on the Contact Profile; see
page 36. Display the Contact Profile for the contact and make sure the “See
presence” field is checked.
XMPP The contact has an address in the Jabber field.
Verify this on the Contact Profile; see page 36.