CounterPath Bria 3.5 Administrator Guide - Manual (Page 17)

Bria 3 Administrator Guide
13
Setting up Multiple SIP Accounts
You can set up Bria so that phone calls can be made from more than one account.
1. Decide how you want Bria to choose the account to use for any given phone call. There are two options:
• Dial plan decides: The dial plans must be designed so that they select the appropriate account, based on
the phone number being dialed. You can still designate one account as the “preferred” account; this
account will only be used if none of the dial plan rules apply to a given phone number.
• User selects: With this option, you do not need to revise the default dial plans. Instead, the user can
select the account to use for any given call, as described in the user guide. You must advise users on
which account to use for which kind of phone call. For example, “use Account 1 for internal calls”.
2. When each SIP account is created, make sure that the Use for Call field (on the Account > Accounts tab) is
checked if you want to use the account for phone calls.
3. Back on the Accounts list, enable the accounts you want to use for phone calls.
4. Click Apply. The icons in the Call column are updated:
5. If you are implementing “Dial plan decides”: Modify the dial plans as required. See the Bria 3 Dial Plan
Guide, available on the CounterPath website. Advise users whether they should use the account selection
feature – probably they should not, but this is your decision.
The account is the “preferred account”. Each user will typically set the preferred account to the
account they use most often.
The account can be used for phone calls by selecting it on the dashboard (page 13)
The account cannot be used for phone calls.
See page 29 for information on
workgroups
See page 16 for information on this
account