Amplifier troubleshooting guide – Boston Acoustics GTA-400M User Manual

Page 8

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Amplifier Troubleshooting Guide

Status LEDs on Amplifier not Lit—Head Unit (Source) Turned “ON”

Verify

Remote turn-on wire from source to amplifier has proper voltage
Power (B+) connections at amplifier, terminal blocks, and battery are secure
Ground (GND) connections at amplifier and vehicle chassis are secure
Battery B+ fuse and amplifier fuse are OK
B+ at battery and B+ at amplifier have proper voltage

Status LEDs Lit, no Output from Speakers—Speakers in Normal Operating Condition

Verify

High-level cables from speaker(s) to amplifier are securely connected
RCA or Speaker Level Input from amplifier to source are securely connected
Sensitivity adjustment on amplifier is correctly adjusted

Engine Noise from Speaker(s)

Turn source “OFF” and disconnect RCA cables at amplifier
If noise stops, check equipment and cables leading to amplifier

Verify

RCA cables are of good quality with no breakage to internal shields
RCA cables from source to amplifier are not run alongside power

Amplifier Output Distorted—Music not Recorded with Intentional Distortion

Verify

Source output to amplifier is not distorted
Amplifier input sensitivity is correctly adjusted

Amplifier Shutting Down, RED LED Lit—Amplifier in Thermal Protection Mode

Verify

Amplifier is mounted with adequate space around heatsink
Amplifier is not mounted under carpet
Speakers meet correct impedance for application (mono or stereo hookup)

Amplifier not Turning “ON”, RED LED Lit—Amplifier not Connected to a Shorted Speaker

Verify

Speaker crossover is not defective
High-level cables from speaker to amplifier are not shorted

Amplifier not Turning “ON”, RED LED Lit—Speakers, Crossovers, and Cable OK

Internal fuse needs to be replaced

Verify

Replace fuse with fuse of same value

Amplifier not Turning “ON”, RED LED Lit—Speakers, Crossovers, and Cable OK

Amplifier requires service

Boston, B/A ellipse symbol, Boston Acoustics, and the Boston Acoustics logo are registered trademarks and Q-Tune is a trademark of Boston Acoustics, Inc.

Specifications are subject to change without notice. © 2009 Boston Acoustics, Inc. All rights reserved. Covered by patents issued and/or pending. 142-003821-0

If Service Seems Necessary:

First, contact the dealer from whom you purchased the product, or contact us via e-mail at:

USA and Canada: [email protected]
Europe: [email protected]
Japan: [email protected]
Asia/Pacific countries: [email protected]

We will promptly advise you of what action to take.

Boston Acoustics, Inc. 300 Jubilee Drive, Peabody, MA 01960 USA

T: 978.538.5000 F: 978.538.5100 W: bostonacoustics.com/car

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