Cleaning your c5 in-ear headphones, Trouble shooting, Safety warnings – Bowers & Wilkins C5 User Manual

Page 5

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4. Cleaning your C5 in-ear headphones

Your headphones may require periodic cleaning.
Clean only with a dry, soft cotton swab or equivalent.
Never insert any cleaning tool into the ear tips.

5. Trouble shooting

No or intermittent audio
• Make sure that the headphone plug is securely

connected to the source headphone socket
(not a “line out” socket).

• Try an alternative audio source.

Excessive bass
• Disable any audio enhancement features on the

audio source.

Integrated control not functioning correctly
• Check the iPod and iPhone compatibility guide on

page 4.

• Disconnect and re-connect the headphones to

ensure the connection is secure.

• Test on another compatible product if available.

Low volume or poor audio quality
• Try a different sized ear tip – see section 2.1
• Disconnect and re-connect the headphones to

ensure the connection is secure.

• Disable any audio enhancement features on the

audio source.

• Make sure the headphones are clear of any debris

or wax build-up.

• Make sure the volume level of the audio source is

turned up.

• Try an alternative audio source.

Sound is only coming from one earpiece
• Disconnect and re-connect the headphones to

ensure the connection is secure.

• Try another audio source. 
• Make sure the headphones are clear of any debris

or wax build-up.

6. Safety warnings

Contains small parts which may be a choking
hazard. Not suitable for children under age 3.

• This product contains magnetic material.

• When unplugging the headphones never pull on

the cable. Always grasp and pull the connector.

• Long-term exposure to loud music may cause

hearing damage. It is best to avoid high volume
levels when using headphones, especially for
extended periods.

• Use caution when using your headset/headphones

while operating a vehicle or engaging in any
activity that requires your full attention. Check
and follow local laws regarding mobile phone and
headset/headphones use. Some jurisdictions
impose specific limitations, such as single earpiece
configuration, on the use of such products while
driving.

• Sounds that you rely on as reminders or warnings

may have an unfamiliar character when using
headphones. Be aware of how these sounds may
vary in character so you can recognise them as
needed.

• Do not drop, sit on, or allow the headphones to

become wet.

iPhone, iPod, iPod classic, iPod nano, iPod shuffle,
and iPod touch are trademarks of Apple Inc.,
registered in the US and other countries. iPad is a
trademark of Apple Inc.

The remote and mic are supported only by iPod
nano (4th generation and later), iPod Classic
(120GB, 160GB) iPod touch (2nd generation and
later), iPhone 3GS, iPhone 4 and iPad. The remote
is supported by iPod shuffle (3rd generation or later).
Audio is supported by all iPod models.

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