9troubleshooting – Hydrolevel 3250 User Manual

Page 9

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9

TROUBLESHOOTING

Burner Will Not Fire

See Flow Chart 1, page 10

Burner Will Not Shut Down

See Flow Chart 2, page 11

Temperature Display Exceeds

High Limit Setting

Under normal operation, boiler temperature will continue to rise after the control shuts off

the burner. This condition, known as “thermal stacking”, results from hot boiler surfaces

continuing to release heat into the boiler water.

No or Insufficient

Domestic Hot Water

For boilers equipped with a tankless coil, make sure the low limit setting on the HydroStat

is set properly. NOTE: If the low limit setting is dialed fully counter clockwise, it will shut

off the low temperature maintenance feature and will function as a cold start control. If

installed with an indirect water heater, check that the Zone/Indirect Switch is set in the

Indirect (I) position. Verify that the end switch in the relay box controlling the indirect water

heater is connected to the ZC-ZR terminals. This will ensure that the domestic water calls

are prioritized. (see “Heating and Indirect Water Heater” on page 4-6).

Boiler Will Not Maintain

Low Limit Temperature

Check for overlapping high temperature setting. If the high limit setting is set below the

low limit setting, the control will default to the high limit setting and the corresponding

high limit differential setting.

House Will Not Get

or Stay Warm

1. Check for air-bound radiators. 2. Check thermostat settings including heat anticipator

settings (common on non-digital thermostats). 3. Check the Economy setting. The

Economy feature, much like outdoor reset controls, lowers average boiler temperature

and can slow or, in some cases, prevent the house from coming up to temperature.

Move to a lower setting (see “Setting the Economy Feature” on page 7).

Circulator Contacts

C1 and C2 Not Energized

on Call for Heat

Check to see that boiler water is at or above 120°F. On a call for heat, the control will not

permit the circulator to operate if the boiler water temperature is below 120°F.

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