How to get help – Blade ICE BLADEOS G8124 User Manual
Page 7
BLADEOS 5.2 BBI Guide
BMD00163, January 2010
: Preface
7
How to Get Help
If you need help, service, or technical assistance, call BLADE Network Technologies Technical
Support:
US toll free calls: 1-800-414-5268
International calls: 1-408-834-7871
You also can visit our web site at the following address:
Click the Support tab.
The warranty card received with your product provides details for contacting a customer
support representative. If you are unable to locate this information, please contact your reseller.
Before you call, prepare the following information:
Serial number of the switch unit
Software release version number
Brief description of the problem and the steps you have already taken
Technical support dump information (# show tech-support)