Troubleshooting guide, Limited 6 month warranty – Let's Go Aero ArcHaus ZipperMate ZM18-106 User Manual

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Model No. ZM18-106-GRN

WARNING:

KEEP ALL FLAME AND HEAT

SOURCES AWAY FROM THIS PRODUCT

FABRIC. THIS FABRIC IS NOT FIRE

PROOF! It is made with flame resistant

fabric, which meets CPAI-84 specifications. The fabric

may burn if left in continuous contact with any flame

source. The application of any foreign substance to

the fabric may render the flame-resistant properties

ineffective.

Do NOT ERECT NEAR an open flame. NEVER use

any fuel burning, oxygen consuming devices, or any

device that produces fumes – including, but not limited

to: cooking stoves, lanterns, candles, hibachis, or heat-

ers – in or around your product. Inhalation of fumes

may result in carbon monoxide poisoning, injury and/or

death.

Your product is NOT machine washable. Your product is

NOT machine dryable. One of the easiest ways to

damage your product is storing it while wet. If you must

close camp in the rain, follow these guidelines carefully:

• As Soon As Possible: Open your product and ensure that

every area of fabric is clean and completely dry before roll

ing up for storage.

• If necessary, hang product outside or loosely drape over a

ladder in your garage or spare room for a few days, turning

it inside and out to prevent trapping pockets of water or

debris.

• Use a soft brush to wipe away surface dirt.

To clean your product: Hand wash using a mild dishwashing soap and softbristle

brush, then allow the fabric to completely air dry.

Salts, mildew and other causes and subsequent effects are NOT covered under

the limited warranty.

TROUBLESHOOTING GUIDE

PROBLEM

SOLUTION

1. CONDENSATION

THIS IS CAUSED BY LOWER TEMPERATURES ON OUTSIDE OF PRODUCT COMBINED WITH BODY HEAT ON

INSIDE OF PRODUCT. WHEN THIS OCCURS, AVOID TOUCHING WALLS TO REDUCE CONTACT LEAKAGE. LEAVING

DOORS AND WINDOWS OPEN WILL REDUCE CONDENSATION.

2. MILDEW

TO AVOID MILDEW, NEVER STORE YOUR PRODUCT WET OR DAMP. HOWEVER, IF MILDEW OCCURS, USE A

SOFT BRISTLE BRUSH OR SPONGE WITH MILD SOAP TO CLEAN. LET DRY IN THE SUNLIGHT AND APPLY SEAM

SEALER COMPOUND ON INSIDE SEAMS.

3. REPAIRING A TEAR

FOR SMALL TEARS USE A SELF-ADHESIVE PATCH KIT OR POLYURETHANE BASED SEALER COMPOUND. WE

RECOMMEND A REPAIR SHOP FOR LARGER TEARS.

4. FAULTY ZIPPER

ALL OF OUR TENTS COME WITH SELF-REPAIRING NYLON COIL ZIPPERS. IF THE ZIPPER SEPARATES, YOU CAN

MOVE THE SLIDER TO THE BEGINNING OF THE ZIPPER TAPE AND REWORK THE ZIPPER.LOCAL AWNING AND

UPHOLSTERY REPAIR SHOPS MAY BE ABLE TO ASSIST YOU.

If your product does not work properly because of a defect in materials or workmanship, Let’s Go Aero Inc. will, for 6 months from the

date of purchase, at its option either (a) repair our product with new or refurbished parts, or (b) replace it with a new product. The deci-

sion to repair or replace will be made by Let’s Go Aero Incorporated. Let’s Go Aero reserves the right to make substitutions to warranty

claims if parts are unavailable or obsolete.

If repair is needed during the limited warranty period, the purchaser will be required to furnish a sales receipt as proof of purchase

indicating date of purchase, amount paid, and place of purchase. Product will not be covered under warranty due to damages resulting

from misuse, excessive or abusive usage, and/or inclement weather conditions (i.e. windstorms, hurricanes, lightening storms, torna-

does). In such events, the consumer assumes cost of needed parts. Let’s Go Aero Inc. is not responsible for normal wear and tear,

zipper exhaustion, or the natural breakdown in materials that occurs with extended use.

UNDER NO CIRCUMSTANCES SHALL LET’S GO AERO INC BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAG-

ES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply

to you.

LET’S GO AERO INC EXPRESSLY EXCLUDES ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRAN-

TIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow the exclusion or limitation

or implied warranties, so the above limitation may not apply to you.

HOW TO OBTAIN WARRANTY SERVICE: Call Let’s Go Aero at 719-630-3800 or 877-464-2376 during business hours, or email

[email protected]. You must have a copy of your purchase receipt from an authorized dealer (or Let’s Go Aero if purchased

directly from us) as proof. An RMA (Return Merchandise Authorization is required for warranty services.

The Tentris™ lines including the ArcHaus™is patented. US Patent No. 8,001,987; patents pending.

Limited 6 Month Warranty

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