Sunnex CS2050D (Dual) - Manual (Page 26)

INSTALLATION AND OPERATING MANUAL
25
(e) Sunnex will ship the repaired Product or a replacement to Customer within ten (10) business days
after receipt from the date that Sunnex receives the Product. Standard shipments to the Customer will
be paid by Sunnex. Sunnex assumes no responsibility for shipment delays by the carrier.
(f) If Customer requires warranty service to be provided in less than ten (10) business days, but not less
than three (3) business days, Sunnex will charge Customer an additional One Hundred Dollars
($100.00) express handling charge per request for each Product.
8.4 Customer Responsibilities.
(a) To validated warranty customer is required to fill out online or provided warranty card.
(b) Customer is required to follow the user manual associated with the Product for proper
operation.
(c) Customer is required to perform periodic preventive maintenance as called for in the user
manual associated with the Product.
(d) Any modifications or repairs made to the Product without prior written authorization from
Sunnex will render this Limited Warranty null and void. Instances whereby this is determined to
be the case by Sunnex technical staff will be subject to an initial service charge of $75.00 ($25.00
evaluation charge and $50.00 minimum labor cost).
8.5 Miscellaneous.
In the event that any provision of this Limited Warranty should be or becomes invalid and/or
unenforceable during the warranty period, the remaining provisions shall continue in full force and
effect.
The provisions of this Limited Warranty shall be governed by the laws of the Commonwealth of
Massachusetts without regard to its conflict of laws principles. This Limited Warranty shall not be
modified except by an agreement signed by both parties specifically referencing this Limited
Warranty.
This Limited Warranty represents the entire agreement between Sunnex and Customer with respect
to the subject matter herein and supersedes all prior or contemporaneous oral or written
communications, representations, understandings or agreements relating to this subject.
For service assistance or resolution of a service problem, or for Product or warranty information,
write to Sunnex Inc. 3 Huron Drive, Natick MA 01760, or visit
www.sunnex.com .
8.6 Optional Extended Limited Warranty Plan.
The purchase of the Optional Extended Limited Warranty extends the duration of this Limited
Warranty from a period of three (3) years to a period of five (5) years from the date of shipment to
Customer. The Optional Limited Warranty may be purchased at the time of the original purchase
of the Product or the Extended Limited Warranty to become effective and apply to the Product.
Customer must pay the appropriate Extended Limited Warranty fee and upon initial purchase,
register each Product with Sunnex within thirty (30) days from the date of shipment to Customer
by Sunnex, or a Sunnex authorized dealer or reseller.
Sunnex Customer Service
Sunnex Inc, USA
+ 1 508 651 0009
Sunnex Equipment AB Sweden + 46 565 177 00
Warranty + 1 508 651 0009