UVP BioDoc-It System - Manual (Page 17)

BioDoc-It Imaging System 17
Service Procedures
Return Procedure
A Returned Goods Authorization (RGA) number must be obtained from UVP Customer Service before
returning any product.
Replacement Parts and Accessories
To order accessories or replacement parts for the BioDoc-It Imaging System, contact UVP’s offices.
Part Description Part Number
Filter, Ethidium Bromide, 50mm Square
38-0220-01
Filter, SYBR Green, 50mm Square 38-0219-01
Filter, SYBR Gold, 50mm Square 38-0221-01
White Light Converter Plate, 21x26cm
38-0191-01
White Light Converter Plate, 25x26cm 38-0191-04
Visi-Blue Converter Plate, 21x26cm 38-0200-01
Visi-Blue Converter Plate, 25x26cm 38-0200-04
Gel-Cutter
85-0002-01
Gel-Ruler 85-0003-01
Gel-Scooper 85-0006-01
Gel-Tray, small 85-0007-01
Gel-Sentry DNA Preparation Plate 97-0076-01
Fluorescent Standard Step Tablet 33-0014-02
Doc-It
®
LS Analysis Software 97-0185-02
Spectacles, UV Blocking (UVC-303)
98-0002-01
Goggles, UV Blocking (UVC-503) 98-0002-02
Faceshield, UV Blocking (UVC-803) 98-0002-04
Troubleshooting
No Power to the Darkroom or Transilluminator
1. Recheck the main power cord connection to the BioDoc-It darkroom as well as the power cables
between the darkroom and transilluminator.
2. Check the fuses located at the back of the unit next to the power port. A flat-head screwdriver will
be required. Turn the fuseholder cap counterclockwise and the fuse holder will pop out. Inspect the
thin wire within the glass fuse to see if there is a break in the wire. If so, replace the fuse(s). If fuses
are blowing repeatedly, contact UVP Technical Support for additional troubleshooting.
Transilluminator Will Not Turn On
1. Make sure to turn ON the two transilluminator power switches and that both switches are glowing
green. One switch is on the front of the BioDoc-It unit and is labeled UV Trans. The other switch is
located on the front of the transilluminator itself, directly below the darkroom door.
If the switches do not glow green, refer to “No Power to the Darkroom or Transilluminator” above.
2. Be sure the darkroom cabinet’s door is completely closed. There is a UV exposure safety cut-off
switch that turns the transilluminator off when the darkroom cabinet’s door is opened.
3. Be sure the transilluminator’s power jumper cord is securely connected at both the ends of the
cable.