UVP Luminescence Calibration Standard - Manual (Page 5)

LED Calibration Standard 5
Troubleshooting
The Status Indicator Light Blinks Red
Reason: Low battery. Replace the drained battery with a new 9V alkaline by opening the battery
panel on the top of the unit (see “Replacing the Battery” under “Service Procedures”).
The Power Switch is On, But No Lights Are Illuminated
Reason: The battery has been drained completely and must be replaced.
The Status Indicator Light is Solid Red and Doesn’t Turn Off for Several Minutes
Reason: The LED output cannot be controlled successfully and the unit must be recalibrated.
Contact UVP to have the unit recalibrated.
Technical Support
UVP offers free lifetime technical support on all of its products. Should you have any questions regarding the
product’s use, operation or repair, contact UVP’s offices at the locations below, or visit www.uvp.com.
If you are in North America, South
America, East Asia or Australia:
If you are in Europe, Africa, the
Middle East of Western Asia:
Call (800) 452-6788 or (909) 946-
3197, and ask for Customer Service
during regular business days, between
7:00 am and 5:00 pm, PST.
Call +44(0) 1223-420022, and ask for
Customer Service during regular
business days between 9:00 am and
5:30 pm.
E-mail your message to:
[email protected]
E-mail your message to: [email protected]
Fax Customer Service, and send it to
(909) 946-3597
Fax Customer Service, and send it to:
+44(0) 1223-420561
Write to: UVP, LLC 2066 W. 11 th
Street, Upland, CA 91786 USA
Write to: Ultra-Violet Products Ltd
Unit 1, Trinity Hall Farm Estate, Nuffield
Road, Cambridge CB4 1TG UK
Warranty
UVP's products are guaranteed to be free of defects in materials, workmanship and manufacture for one (1)
year from date of purchase. Consumable and disposable parts including, but not limited to tubes and filters, are
guaranteed to be free from defects in manufacture and materials for ninety (90) days from date of purchase.
Transilluminators carry a two (2) year warranty from date of purchase. If equipment failure or malfunction
occurs during the warranty period, UVP shall examine the inoperative equipment and have the option of
repairing or replacing any part(s) which, in the judgment of UVP, were originally defective or became so under
conditions of normal usage and service.
No warranty shall apply to this instrument, or part thereof, that has been subject to accident, negligence,
alteration, abuse or misuse by the end-user. Moreover, UVP makes no warranties whatsoever with respect to
parts not supplied by UVP or that have been installed, used and/or serviced other than in strict compliance with
instructions appearing in this manual.
In no event shall UVP be responsible to the end-user for any incidental or consequential damages, whether
foreseeable or not, including but not limited to property damage, inability to use equipment, lost business,
lost profits, or inconvenience arising out of or connected with the use of instruments produced by UVP. Nor
is UVP liable or responsible for any personal injuries occurring as a result of the use, installation and/or
servicing of equipment. This warranty does not supersede any statutory rights that may be available in certain
countries.
VisionWorks is a registered trademark of UVP, LLC.