Warranty – UVP EL Series User Manual

Page 7

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EL Series UV Lamps

Page 7

J-138 Lamp Stand

C-65 Cabinet

C-10E Cabinet

J-138 Lamp Stand

18-0063-01

C-65 Cabinet (for 8-watt lamps)

95-0257-01

C-10E Cabinet (for 4-watt lams)

95-0072-08

Technical Support

UVP offers technical support for all of its products. If you have any questions about the product’s use or,
operation, please contact UVP’s offices at the following locations.


If you are in North America, South America,

If you are in Europe, Africa, the Middle East,

East Asia or Australia:

Western Asia:

Call (800) 452-6788 or (909) 946-3197

Call +44(0) 1223-420022 Customer

Customer Service regular business

regular business days, between 9 am

days, between 7 am and 5 pm PST

and 5:30 pm

E-Mail: [email protected]

E-Mail: [email protected]

Fax Customer Service: (909) 946-3597

Fax Customer Service: +44(0)1223-420561

Write to: UVP, LLC

Write to: Ultra-Violet Products Ltd.

2066 W. 11th Street

Unit 1, Trinity Hall Farm Estate, Nuffield Rd

Upland, CA 91786 USA

Cambridge CB4 1TG UK

Note: A Returned Goods Authorization (RGA) number must be obtained from UVP Customer
Service before returning any product.


Warranty

LIMITED WARRANTY: UVP's quality instruments are guaranteed to be free of defects in
materials, workmanship, and manufacture for one (1) year from date of purchase.
Transilluminators are similarly warranted for two (2) years from the date of purchase.
Consumable and disposable products, including, but not limited to lamps or light tubes, filters,
or rechargeable batteries are guaranteed to be free from defects in manufacture and
materials for ninety (90) days from date of purchase.

If equipment failure or malfunction occurs during the warranty period, UVP shall examine the
inoperative equipment and have the option of repairing or replacing any part(s) which, in the
sole and absolute discretion of UVP, were originally defective or became so under conditions
of normal usage and service. No warranty shall apply to any instrument, or part thereof, that
has been subject to accident, negligence, alteration, abuse or misuse by the end user.
Moreover, UVP makes no warranties whatsoever with respect to parts not supplied by UVP

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