Obtaining service, Gnu general public license (“gpl”) – Western Digital WD TV User Manual User Manual

Page 232

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WD TV Media Player

User Manual

APPENDIX – 227

CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON
THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND
TECHNICAL SUPPORT FROM WD.

In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or
consumption, provided it is fair and reasonable to do so, WD limits its liability to replacement of the Product or
supply of equivalent or better Product.

This warranty shall extend to repaired or replaced Products for the balance of the applicable period of the original
warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer.
This warranty is WD’s sole manufacturer's warranty and is applicable only to Products sold as new.

Obtaining Service

WD values your business and always attempts to provide you the very best of service. Should you encounter any
problem, please give us an opportunity to address it before returning this Product. Most technical support
questions can be answered through our knowledge base or e-mail support service at http://support.wd.com. If
the answer is not available or, if you prefer, please contact WD at the applicable telephone number shown in the
front of this document.

If you wish to make a claim, you should initially contact the dealer from whom you originally purchased the
Product. If you are unable to contact the dealer from whom you originally purchased the Product, please visit our
product support Web site at http://support.wd.com for information on how to obtain service or a Return Material
Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and
instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued)
will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container,
prepaid and insured, to the address provided with your RMA number. If following receipt of a qualifying claim
under this warranty, WD or the dealer from whom you originally purchased the Product determines that your
claim is valid, WD or such dealer shall, at its discretion, either repair or replace the Product with an equivalent or
better Product or refund the cost of the Product to you. You are responsible for any expenses associated with a
claim under this warranty. The benefits provided to you under this warranty are in addition to other rights and
remedies available to you under the Australian Competition and Consumer Act or the New Zealand Consumer
Guarantees Act.

Your original box and packaging materials should be kept for storing or shipping your WD product. To
conclusively establish the period of warranty, check the warranty expiration (serial number required) via http://
support.wd.com.

Western Digital Technologies, Inc.
3355 Michelson Drive, Suite 100
Irvine, California 92612
Phone: 949-672-7000
E-mail: [email protected]

GNU General Public License (“GPL”)

Firmware incorporated into this product may include third party copyrighted software licensed under the GPL or
Lesser General Public License ("LGPL") (collectively, “GPL Software”) and not Western Digital’s End User License
Agreement. In accordance with the GPL, if applicable: 1) the source code for the GPL Software may be
downloaded at no charge from http://support.wd.com/download/gpl or obtained on CD for a nominal charge
from http://support.wd.com/download/gpl or by calling Customer Support within three years of the date of
purchase; 2) you may re-use, re-distribute, and modify the GPL Software; 3) with respect solely to the GPL
Software, no warranty is provided, to the extent permitted by applicable law; and 4) a copy of the GPL is
included herewith, may be obtained at http://www.gnu.org, and may also be found at http://support.wd.com/
download/gpl.

Modification of or tampering with the Software, including but not limited to any Open Source Software, is solely
at your own risk. Western Digital is not responsible for any such modification or tampering. Western Digital will
not support any product in which you have or have attempted to modify the Software supplied by
Western Digital.

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