Troubleshooting – Brookstone Photo Printer User Manual

Page 24

Advertising
background image

• Is the memory card in NTFS or other file formats?

The scanner only accepts memory cards in FAT or

FAT32 file format .

• Did you insert the next original before the scanning

process of the previous one was completed? Power the

scanner off and then on and try again . Make sure that

you scan the next original only after the scanning
process of the previous one is completed .

• Does the length of the original exceed the maximum

acceptable size? Refer to “Suitable and Unsuitable

Types of Originals” on page 11 for more information .

TROUblEshOOTING

ISSUE

SOLUTION

The Status/Card

Indicator blinks rapidly

and no scan is possible
(continued) .

The scanner feels

warm to the touch .

It is normal for the scanner to emit a small amount

of heat (around 85˚ -110˚ F) after prolonged use .

However, if there are strange odors coming out from

the scanner or the scanner feels hot to the touch,
disconnect the scanner immediately from the power

supply or the computer/digital photo frame .

23

Advertising