What to read next, Statement of technical support, Technical support – Rockwell Automation Emonitor with an MS SQL Networked Database User Manual

Page 8: What to read next statement of technical support, Statement of technical support technical support

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Additional steps are required to upgrade from the 16-bit to 32-bit software. See Statement
of Technical Support
on page 4
for contact information.

What to read next

To learn about new features and improvements in Emonitor, read the Emonitor Product
Release Notes
. These are located on the Emonitor Install DVD (insert the DVD and then
click Documentation).

To get started quickly, read the Emonitor Getting Results Guide. The Emonitor Getting
Results Guide
introduces you to the software, and shows you how to use the online help
included with the software. This Guide is also located on the Emonitor Install DVD.

Refer to the online help for detailed instructions on using all the functions of the software.
The online help system also includes explanations for all the commands and controls. Just
press F1 to access the online help at any time in Emonitor.

If you are using data collectors with a walk-around system, you may receive an additional
Data Collector User’s Guide for each of those interfaces. If you are using an online
system, read the Emonitor Online Getting Results Guide and the Emonitor Enterprise
Online Condition Monitor Getting Results Guide
(on the Emonitor Install DVD and in the
Emonitor program directory). You may receive additional manuals for the hardware you
use for data collection. These manuals are delivered as PDF files on the CD that comes
with the data collector or other hardware. You can also reference the data collector online
help files installed with Emonitor from the Help menu in Emonitor.

Statement of Technical Support

Technical Support

If you cannot connect to the Internet or cannot find answers to your questions in this help
file or on the Technical Support Web site, call Technical Support.

Phone: 440-646-3434 in North America

Technical Support hours of operation: 8:00 AM - 5:00 PM

If you are not located in North America and want to contact Rockwell Automation
Technical Support by telephone, access the web address

http://www.rockwellautomation.com/support/

, select your region and country under Get

Support Now, and then click Get Support for information about contacting your local
support organization.

When you call you should be at your computer and be prepared to give the following
information:

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