Calibrated Software XD Decode v2 - Manual (Page 6)

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Known Issues and Limitations
The following known issues and limitations are associated with Calibrated{Q} XD Decode codec:

Calibrated{Q} XD Decode will crash if run on a computer system that does not support SSE3 instructions which
were introduced in Pentium 4 processors circa 2004 (see the Windows Requirements section).

Due to the long GOP nature of HDV and XDCAM, the Calibrated{Q} XD Decode codec stores two uncompressed
frames per clip. QuickTime does ask the codec to delete the uncompressed frames very often (i.e. flush the
frames) so this can lead to a slightly higher memory usage when opening many XDCAM/ HDV clips. Please note
this is NOT a memory leak.

Some older applications may not be able to open/view XDCAM, HDV, XDCAM EX, or XDCAM 422 QuickTime
Movies due to the fact that applications must support new QuickTime enhancements for the viewing of video with
temporal compression.

In extremely rare circumstances, XDCAM video frames can have errors in the MPEG2 stream – these MPEG2
errors can cause crashes and/or artifacts when trying to playback or view the video.
 To import XDCAM HD ‘slowmo’ MOV files into Avid MC via AMA Linking, (while Avid MC is closed) please enable
the ‘Enable Avid MC AMA Patch’ in the Calibrated{Q} XD Options application – see the section ‘Avid AMA Patch’
in this User Guide for more details.
 If you get a ‘-2002’ QuickTime ‘atom’ error when attempting to open a HDV .MOV file in QuickTime Player or you
cannot import the HDV .MOV file in an application that supports QuickTime which previously worked AND you
have installed iTunes 10.5 and/or QuickTime Player 7.7
– the reason is that due to security enhancements in
iTunes 10.5 and QuickTime Player 7.7, QuickTime is no longer able to open the HDV .MOV file. Please note that
this is not an issue with Calibrated{Q} XD Decode and so it is not an issue we can correct. Please contact the
software company or hardware company that generated the HDV .MOV file to learn of any possible workarounds
or when/if the issue will be resolved in a future release of iTunes and/or QuickTime Player.

For reasons unknown, performance in Quantel applications will be extremely slow – apprx. 1 frame a second.

For reasons unknown, playback performance in Vegas on Windows will not be in realtime.

Playback of files is dependent on both the speed of your CPU and harddrive, as well as the application that you
are using the movie files in. Please note that Calibrated{Q} XD Decode can be used in a wide-variety of
applications; however some applications do not use the QuickTime SDK in an optimized way (i.e. the Software
Developer's Kit that applications use to integrate QuickTime) which would cause a notable decrease in playback
performance in those applications. Before purchasing a Software License, please test the software in DEMO
MODE using your own computers and applications to ensure performance is suitable for your particular workflow
needs. Using Calibrated{Q} XD Decode in DEMO MODE is fully functional (including performance speed) except
for the watermark over the video.
Please see the ‘Performance’ section for more details.

CATDV: If you experience any problems in creating proxies and/or playback in CatDV, please enable Protected
Mode in CatDV. To enable 'Protected Mode', go to the CatDV Preferences and select 'Media Playback' and then
check the option 'Protected player: Use separate QuickTime helper process'. Playback performance is a little less
smooth in ‘Protected Mode’ but it will be more stable. Also, in newer version of CatDV you may wish to also
disable
‘scrub audio when dragging play head’ in the ‘Media Playback’ CatDV Preferences to make scrubbing in
CatDV faster.

When using XDCAM MXF files in conjunction with Calibrated{Q} MXF Import: If you are working with MXF
files where the audio is stored in its own separate MXF file (i.e. Panasonic P2, Ikegami GFCAM, Avid, Sony SAM)
it can help in CatDV to enable the Audio Small Segments in the Calibrated{Q} MXF Import Options application.
Please see the BETA Features - Audio Only MXF Segment Size in the Calibrated{Q} MXF Import User Guide for
more details.

10.9 (Mavericks) or 10.10 (Yosemite) - QuickTime Player X and Finder Preview in Mavericks or Yosemite do not
work with our software. The workaround for QT Player X is to install QuickTime Player 7 and use that for