Known issues and limitations – Calibrated Software DVCProHD Decode v2 User Manual

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Known Issues and Limitations

The following known issues and limitations are associated with Calibrated{Q} DVCProHD Decode codec:

Calibrated{Q} DVCProHD Decode will crash if run on a computer system that does not support SSE3 instructions
which were introduced in Pentium 4 processors circa 2004 (see the Windows Requirements section).

PullDown can only be removed with the Calibrated{Q} MXF Import

Certain 3d party 1280x720 DVCProHD clips are saved with 1248x702

– these files will decode blocky on

Windows but fine on a 10.4/10.5/10.6 OSX Mac using Calibrated{Q} DVCProHD Decode, so it may likely be a
QuickTime PC vs. Mac issue.

In rare cases in some software applications, when using a ‘Custom – QuickSetup’ in the Calibrated{Q} DVCproHD
Options application and setting the ‘Match Destination’ to ‘No’ - rendering DVCProHD to another format will
cause the right ¼ part of the video frame to appear darker. The correction for this is to either set the QuickSetup
to “709 Full/Gamma OFF” (the Default) or “709 Full/Gamma ON”.

For reasons unknown, playback performance in Vegas on Windows will not be in realtime.

Playback of files is dependent on both the speed of your CPU and harddrive, as well as the application that you
are using the movie files in. Please note that Calibrated{Q} DVCProHD Decode can be used in a wide-variety of
applications; however some applications do not use the QuickTime SDK in an optimized way (i.e. the Software
Developer's Kit that applications use to integrate QuickTime) which would cause a notable decrease in playback
performance in those applications. Before purchasing a Software License, please test the software in DEMO
MODE using your own computers and applications to ensure performance is suitable for your particular workflow
needs. Using Calibrated{Q} DVCProHD Decode in DEMO MODE is fully functional (including performance speed)
except for the watermark over the video.

Please see the ‘Performance’ section for more details.

CATDV: If you experience any problems in creating proxies and/or playback in CatDV, please enable Protected
Mode in CatDV. To enable 'Protected Mode', go to the CatDV Preferences and select 'Media Playback' and then
check the option 'Protected player: Use separate QuickTime helper process'. Playback performance is a little less
smooth in ‘Protected Mode’ but it will be more stable. Also, in newer version of CatDV you may wish to also
disable

‘scrub audio when dragging play head’ in the ‘Media Playback’ CatDV Preferences to make scrubbing in

CatDV faster.

When using DVCProHD MXF files in conjunction with Calibrated{Q} MXF Import: If you are working with
MXF files where the audio is stored in its own separate MXF file (i.e. Panasonic P2, Ikegami GFCAM, Avid, Sony
SAM) it can help in CatDV to enable the Audio Small Segments in the Calibrated{Q} MXF Import Options
application. Please see the BETA Features - Audio Only MXF Segment Size in the Calibrated{Q} MXF Import
User Guide for more details.

BETA Only Support for 10.9 (Mavericks) - QuickTime Player X and Finder Preview in Mavericks do not work with
our software. The workaround for QT Player X is to install QuickTime Player 7 and use that for playback. You can
download QuickTime Player 7 from Apple here:

http://support.apple.com/kb/DL923

and it will install into the

/Applications/Utilities folder and can co-exist fine with QT Player X on the same computer.

Mountain Lion (OSX 10.8). QuickTime Player X may show the DEMO MODE watermarks over the video if you
are licensed due to the licens

e file being ‘sandboxed’ by OSX 10.8. This issue is being investigated – the

workaround is to install QuickTime Player 7 and use that for playback.

You can download QuickTime Player 7

from Apple here: http://support.apple.com/kb/DL923 and it will install into the /Applications/Utilities folder and can
co-exist fine with QT Player X on the same computer.








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