Calibrated Software IMX Decode v2 - Manual (Page 6)

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Known Issues and Limitations
The following known issues and limitations are associated with Calibrated{Q} IMX Decode codec:

Calibrated{Q} IMX Decode will crash if run on a computer system that does not support SSE3 instructions which
were introduced in Pentium 4 processors circa 2004 (see the Windows Requirements section).

In extremely rare circumstances, IMX video frames can have errors in the MPEG2 stream – these MPEG2 errors
can cause crashes and/or artifacts when trying to playback or view the video.

IMPORTANT : Please read the section ‘Special Note: IMX NTSC MOV files created for FCP’ in this User Guide
when dealing with IMX NTSC MOV files where the MOV file- wrapper is ‘tagged’ as having ‘Lower-Field’ first or
Undefined fields.

Playback of files is dependent on both the speed of your CPU and harddrive, as well as the application that you
are using the movie files in. Please note that Calibrated{Q} IMX Decode can be used in a wide-variety of
applications; however some applications do not use the QuickTime SDK in an optimized way (i.e. the Software
Developer's Kit that applications use to integrate QuickTime) which would cause a notable decrease in playback
performance in those applications. Before purchasing a Software License, please test the software in DEMO
MODE using your own computers and applications to ensure performance is suitable for your particular workflow
needs. Using Calibrated{Q} IMX Decode in DEMO MODE is fully functional (including performance speed) except
for the watermark over the video.
Please see the ‘Performance’ section for more details.

CATDV: If you experience any problems in creating proxies and/or playback in CatDV, please enable Protected
Mode in CatDV. To enable 'Protected Mode', go to the CatDV Preferences and select 'Media Playback' and then
check the option 'Protected player: Use separate QuickTime helper process'. Playback performance is a little less
smooth in ‘Protected Mode’ but it will be more stable. Also, in newer version of CatDV you may wish to also
disable
‘scrub audio when dragging play head’ in the ‘Media Playback’ CatDV Preferences to make scrubbing in
CatDV faster.

When using IMX MXF files in conjunction with Calibrated{Q} MXF Import: If you are working with MXF files
where the audio is stored in its own separate MXF file (i.e. Panasonic P2, Ikegami GFCAM, Avid, Sony SAM) it
can help in CatDV to enable the Audio Small Segments in the Calibrated{Q} MXF Import Options application.
Please see the BETA Features - Audio Only MXF Segment Size in the Calibrated{Q} MXF Import User Guide for
more details.

BETA Only Support for 10.9 (Mavericks) - QuickTime Player X and Finder Preview in Mavericks do not work with
our software. The workaround for QT Player X is to install QuickTime Player 7 and use that for playback. You can
download QuickTime Player 7 from Apple here:
http://support.apple.com/kb/DL923 and it will install into the
/Applications/Utilities folder and can co-exist fine with QT Player X on the same computer.

Mountain Lion (OSX 10.8). QuickTime Player X may show the DEMO MODE watermarks over the video if you
are licensed due to the license file being ‘sandboxed’ by OSX 10.8. This issue is being investigated – the
workaround is to install QuickTime Player 7 and use that for playback.
You can download QuickTime Player 7
from Apple here: http://support.apple.com/kb/DL923 and it will install into the /Applications/Utilities folder and can
co-exist fine with QT Player X on the same computer.