ClearCube R Series Pentium 4 - Manual (Page 121)

ClearCube Product Manual and Installation Guide Troubleshooting • 111
The monitor’s Auto-Adjust does not give a clear, sharp image
• Monitor auto-adjust routines do not always optimally adjust the image. Using the
auto-adjust routine a second or even third time may provide a better result.
• Use the monitor’s manual functions to adjust picture size, position, brightness,
and contrast.
• Use the Video Sharpness dial on the C/Port to sharpen the image, as described in
C/Port Installation on page 77.
The video signal is lost after changing display settings
This may occur if the user sets the screen resolution to a level that is unsupported by
either the MVX or the monitor(s) and the user confirmed the change.
To correct, the monitor’s resolution must be reset to a supported level by following the
following steps:
1. Reset the Blade using the Reset button on the C/Port.
2. During restart, press the F8 key right before the Windows startup screen to
display the Windows startup option screen.
3. Select Enable VGA Mode and press the Enter key.
4. Once booting completes, set the display to a supported setting and restart the system.
Mouse movement is slow or sluggish
• Increase the Preferred Display Refresh in the ClearView settings.
• Increase the mouse pointer speed level by adjusting the mouse pointer settings
via the Windows control panel.
Fiber Optic Troubleshooting
No video and/or digital link present
• Check all the C/Port and fiber optic cables and their associated jacks for signs of
damage or wear. Replace any suspicious cables with new, commercially
manufactured cables and test the remaining cables with a quality tester.
• Non-commercial cables are frequently the culprits when equipment fails to work
properly. For this reason, ClearCube strongly discourages the use of
Non-commercial cables.
• Check that the power supply brick is the proper one for the Fiber C/port. It should
have a rated output of +5 VDC, 7 A; –5 VDC, 1 A. The power supply for the
standard C/Port and the MVX does not work with the Fiber C/Port.
The monitor’s Auto-Adjust does not give a clear, sharp image
• Monitor auto-adjust routines do not always optimally adjust the image. Using the
auto-adjust routine a second or even third time may provide a better result.
Because all monitor manufactures have unique adjustment settings and
auto-adjust algorithms, customers should contact the monitor manufacturer
directly for assistance in achieving the optimal image quality.
• Use the monitor’s manual functions to adjust picture size, position, brightness,
and contrast.