5 warranty and conformity, 1 warranty, Warranty and conformity – Metrohm 822 Titration Curve Simulator User Manual

Page 29: Warranty

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4

Appendix

822 Titration Curve Simulator, Instructions for Use

21

4.5 Warranty and conformity

4.5.1 Warranty

The warranty on our products is limited to defects that are traceable to

material, construction or manufacturing fault which occur within 12

months from the day of delivery. In this case the defects will be rectified

in our workshops free of charge. Transport costs are to be paid by the

customer.

For day and night operation the warranty is limited to 6 months.

Glass breakage in the case of electrodes or other parts is not covered

by the warranty. Checks which are not a result of material or manufac-

turing faults are also charged during the warranty period. For parts from

outside manufacturers, insofar as these constitute an appreciable part

of our instrument, the warranty stipulations of the manufacturer in ques-

tion apply.

With the regard to the guarantee of accuracy the technical specifica-

tions in the instruction manual are authoritative.

Concerning defects in materials, construction or design as well as the

absence of guaranteed features the purchaser has no rights or claims

except those mentioned above.

If damage of the packaging is evident on receipt of a consignment or if

the goods show signs of transport damage after unpacking, the carrier

must be informed immediately and a written damage report demanded.

Lack of an official damage report releases Metrohm from any liability to

pay compensation.

If any instruments and parts have to be returned then the original pack-

aging should be used if at all possible. This applies above all to instru-

ments, electrodes, buret cylinders and PTFE pistons. Before embed-

ment in wood shavings or similar material, the parts must be packed in

a dustproof package (for instruments the use of a plastic bag is essen-

tial). If open assemblies are included that are sensitive to electromag-

netic interferences [fields] (e. g. data interfaces, etc.) then these must

be returned in the associated original protective packaging (e. g. con-

ductive protective bag). (Exception: assemblies with a built-in voltage

source belong in non-conductive protective packaging.)

For damage which arises as a result of non-compliance with these in-

structions, no warranty responsibility whatsoever will be accepted by

Metrohm.

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