Troubleshooting – Watts PWRO4ZRO User Manual

Page 10

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10

ProbleM

Cause

solution

1. Low/slow production

Excessive air pressure in tank

Relieve pressure at schrader valve on tank (set to 7psi with

the tank empty)

Pump not operating

Wiring connection broken (plug 110 AC wall, plug back in at

wall and/or reconnect the 24 VAC wire harness connectors)

Replace pump if needed

Fouled membrane

Replace membrane

Plugged pre-filters

Replace filters

Crimped tubing

Check tubes to make sure they are not kinked

Angle stop or water line valve not fully opened

Ensure valves are opened by turning valve handle counter-

clockwise until it stops

2. Milky colored water

Air in the system

Air in the system is a normal occurrence with initial start

up of the RO system. This milky look will disappear during

normal use within 1-2 weeks. If condition reoccurs after filter

changes, drain tank 1 to 2 times.

3. Faucet Dripping

Needs adjustment

see page 12

4. Pump short cycles

Ball valve on tank closed

Open the ball valve on the top of the tank

Blue tube blocked between the tank and RO system Faulty

pressure switch

Remove kinked/damaged section and replace if necessary

Call for technical support

5. Bowl leaks at the top after changing the filters

Damaged/Dry O-ring

Lubricate with water soluble lubricant or replace O-ring as

necessary (Do not use Vaseline® or other petroleum based

lubricants)

6. Pump constantly running

Electrical fault Faucet left on

Call for technical support. Close faucet and let tank fill for 2

to 3 hours.

Plugged pre-filters

Replace filters

Troubleshooting

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