Managing your quarantine inbox – Barracuda Networks Spam Firewall User Manual

Page 3

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Managing your Quarantine Inbox

3

Using the Quarantine Interface

Managing your Quarantine Inbox

After logging into the quarantine interface, select the QUARANTINE INBOX tab to view a list of your
quarantined messages. When you rst start using the quarantine interface, you should view this list on a
daily basis and classify as many messages as you can.

The Barracuda Spam Firewall has a learning engine that learns how to deal with future messages based
on the ones you classify as spam and not spam. The learning engine becomes more e ective over time
as you teach the system how to classify messages and as you set up rules based on your whitelist and
blacklist.

Clicking on an email displays the message.

The following table describes the actions you can perform from this page.

Action

Description

Deliver

Delivers the selected message to your standard email inbox.

Note: If you want to classify a message or add it to your whitelist, make sure to do so

before delivering the message to your inbox. Once the Barracuda Spam Firewall

delivers a message, it is removed from your quarantine list.

Whitelist Adds the selected message to your whitelist so all future emails from this sender are

not quarantined unless the message contains a virus or banned attachment type.
The Barracuda Spam Firewall adds the sending email address exactly as it appears
in the message to your personal whitelist.
Note that some commercial mailings may come from one of several servers such as

mail3.abcbank.com , and a subsequent message may come from

mail2.abcbank.com .

See the section on managing your whitelists and blacklists for tips on specifying
whitelists with greater e ectiveness.

Delete

Deletes the selected message from your quarantine list. The main reason to delete

messages is to help you keep track of which quarantine messages you have
reviewed.
You cannot recover messages you have deleted.

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