Troubleshooting, Gold – Blue Rhino Outdoor Natural Gas Barbecue Grill GBC873WNG User Manual

Page 14

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GOLD

Outdoor Natural Gas Barbecue Grill Model No. GBC873WNG

Contact 1.800.762.1142 for assistance. Do not return to place of purchase.

Troubleshooting

Problem

Possible Cause

Prevention/Cure

Burner will not light using ignitor

Wires or electrode covered with cooking residue.

Clean wire and/or electrode with rubbing alcohol.

Electrode and burners are wet.

Wipe dry with cloth.

Electrode cracked or broken - sparks at crack.

Replace electrode.

Wire loose or disconnected.

Reconnect wire or replace electrode/wire assembly

Wire is shorting (sparking) between ignitor and electrode.

Replace ignitor wire/electrode assembly

Bad ignitor.

Replace ignitor

Burner will not light with match

Obstruction of gas flow.

Clear burner tubes. Check for bent or kinked hose.

Disengagement of burner to valve.

Reengage burner and valve.

Spider webs or insect nest in venturi.

Clean venturi.

Burner ports clogged or blocked.

Clean burner ports.

Irregular flame pattern, flame does not run the full length
of burner.

Burner ports are clogged or blocked.

Clean burner ports.

Flame is yellow or orange.

New burner may have residual manufacturing oils.

Burn grill for 15 minutes with the lid closed

Spider webs or insect nest in venturi

Clean venturi.

Food residue, grease or seasoning salt on burner.

Clean burner.

Poor alignment of valve to burner venturi.

Assure burner venturi is properly engaged with valve

Flame blow out

High or gusting winds

Turn front of grill to face wind or increase flame height to HIGH
setting

Flare-up

Grease buildup.

Clean grill.

Excess fat in meat.

Trim fat from meat before grilling.

Excessive cooking temperature.

Adjust (lower) temperature accordingly.

Persistent grease fire.

Grease trapped by food buildup around burner system

Turn knobs to “OFF”. Turn gas “OFF” at natural gas line valve.
Leave lid in closed position and let fire burn out. After grill
cools, remove and clean all parts.

Flashback (fire in burner tube(s))

Burner and/or burner tubes are blocked

Clean burner and/or burner tubes

Inside of lid is peeling-like paint peeling

The lid is stainless steel, not paint.

Baked on grease buildup has turned to carbon and is flaking
off. Clean thoroughly.

For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142 for immediate assistance.

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