HCO SR1-IR - Manual (Page 11)

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Should your product prove defective during this warranty period, please
contact us to obtain a RMA number prior to returning the defective unit.
*RMA number is required for all returns.
Include $11.95 for return shipping & insurance. (For U.S. customers only.
CHECK OR MONEY ORDER ONLY PLEASE, NON-REFUNDABLE). If the
product is beyond the warranty period, the price for repairing or replacing
may vary. Please allow 6-8 weeks for delivery. International customers pay
different amount of shipping & insurance. We will send detailed information
along with the RMA number.
Include with your camera the RMA form and a copy of your dated cash
register receipt or other proof of purchase.
The warranty work will not automatically extend the original warranty period.
The customer has 2 weeks to report any DOA (Dead on Arrival) products
(please test product upon receipt).
If you have any questions regarding the warranty of HCO products, please
send us an email at [email protected].
*Please consult your dealer or us if you have any question or problem while
you use the camera before you request a RMA number and send the
camera back for repair. Some problems may be solved easily with help from
our dealers or us.
CAMERA REPAIR
Repairs for damages not covered by the warranty will be subject to a charge.
Please contact HCO Outdoors to determine more information and to discuss
repair options not covered under warranty.