ConvaTec USA 900EC User Manual
Page 10
LIMITED WARRANTY
ConvaQuip will warrant your chair to be free from defects in material and workmanship under normal
use and service for a period of two (2) years on parts & labor from date of the delivery to the original
purchaser, except: the effective time period of this warranty is limited to one (1) year for cushions,
wheels, tires, IV pole and accessories.
Defective parts will be repaired or replaced by the company or its appointed agent. The warranty
does not cover damage caused by misuse or negligence, nor does it cover defects or damages by
use of unauthorized parts or service by an unauthorized person. This warranty gives you speci?c
legal rights, and you may also have other rights, which vary from state to state.
FREIGHT DAMAGE: The carrier who delivers merchandise to your door is responsible for loss and
damages. Acceptance of the shipment by you is acknowledgment that all articles delivered were
in good condition and properly packed. Therefore, all claims for loss or damage must be ?led im-
mediately with the freight carrier. Then notify us. We will mark our records accordingly. After settling
claim, damaged merchandise will be picked up by the freight carrier and returned. Should you need
assistance with the claim, call customer service at (800) 637-8436.
Do not return merchandise without prior authorization. All correspondence relating to this warranty
must indicate Model number and Serial number and be addressed to:
ConvaQuip Ind., Inc.
P.O. Box 3417
Abilene, TX 79604-3417
800-637-8436
www.convaquip.com