Trouble shooting guide – Tundra IBC4024 User Manual

Page 6

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IBC4024-GD-0512-EN


5 Trouble shooting guide

1. LOOSEN THE SCREW ON THE POSITIVE TERMINAL AND DISCONNECT THE POSITIVE WIRE. READ

THE CONVERTER OUTPUT VOLTAGE USING A DC VOLTMETER. IF THE VOLTAGE IS ABOVE
26 VOLTS, THE CONVERTER IS WORKING PROPERLY.


2. IF THE CONVERTER OUTPUT IS ZERO VOLTS, USE AN AC VOLTMETER TO CHECK FOR PROPER

VOLTAGE AT THE 120 VAC INLET, WHERE THE CHARGER IS PLUGGED IN. THIS VOLTAGE
SHOULD BE BETWEEN 105 AND 130 VOLTS.


3. CHECK THE FUSES LOCATED AT THE FRONT OF THE CONVERTER. THESE FUSES CAN BLOW IF

THE BATTERY OR DC OUTPUT LEADS HAVE BEEN CONNECTED IN REVERSE, EVEN FOR A
MOMENT, OR IF THE CHARGER DC CABLES OVERHEAT BECAUSE THEY ARE UNDERSIZED OR
IMPROPERLY CONNECTED. REPLACE THE FUSES AND REPEAT STEP 1.


4. IF THE PROBLEM PERSISTS, USE THE CHART BELOW.

PROBLEM

POSSIBLE CAUSES

ACTION

1. No Output

Not connected to 120 VAC source

Connect to an AC source

Check AC distribution panel source for a tripped
breaker

External Fuses Blown

Check cable for Reverse Polarity

Replace Fuses with same type and rating

Short Circuit

Trace AC Circuits for possible fault

Unit has shutdown due to overheating

Check air flow

Allow unit to cool

Unit has shutdown due to over voltage
(Also see Item 5 below)

Check input voltage

Charger will shut down if the input voltage exceeds
132 Volts AC

Correct Input Voltage

2. External Fuses

blown

Reverse Battery Hook-Up

Correct Hook-up and replace Fuses with same type
and rating

3. Charger cycles

on & off

Compartment gets too hot

Check air flow to the charger

Improve Ventilation to the compartment

4. Low Output

Excessive Load for Charger

Reduce load requirements or Install Larger Charger

Input Voltage not between 105-130 VAC

Correct input supply voltage

Bad Battery Cell(s)

Replace Battery

5. Intermittent or no

Output on
Generator, but
works on Shore Power

Unit has shutdown due to over voltage.

Add another load to the generator, this may reduce
the “spikes” to an acceptable level

Some generators provides excessive
voltage spikes on the AC power output,
this may cause the over voltage protection
to shut the unit down

Contact generator manufacturer for possible defect
in the generator

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