Intervoice iq environment overview, Intervoice iq environment overview -4, Figure 1-2 – Compaq M100 User Manual
Page 26: Omvia media server within the intervoice iq, Environment -4
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Omvia Media Server M100 Installation Guide
60001024, Third Edition
Intervoice IQ Environment Overview
Figure 1-2. Omvia Media Server within the Intervoice IQ Environment
Telephone
Network
Voice hardware, ASR, TTS are all integrated into IVR (may
be multiple servers)
Call flow/UI, company’s business logic, voice files reside on
IVR
Data integration logic to back-end systems also part of the
IVR application
Web/App
Server
Enterprise Data
ODBC, 3270, etc.
HTTP/XML, MQSeries, etc.
Internet/
Intranet
Omvia
Media Server
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