Cobra Electronics 18 WX ST User Manual
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If You Think You Need Service, Call 773-889-3087
“If your product should require factory service please call
Cobra first before sending your unit in. This will ensure
the fastest turnaround time on your repair.”
You may be asked to send your unit to the Cobra factory. It
will be necessary to furnish the following, in order to have
the product serviced and returned.
1.
For Warranty Repair, include some form of proof-of-pur-
chase, such as a mechanical reproduction or carbon or a sales
receipt. If you send the original receipt it cannot be returned.
2.
Send the entire product. Must include CB unit and
microphone.
3.
Enclose a description of what is happening with the unit.
Include a typed or clearly printed name and address of
where the unit is to be returned.
4.
Pack unit securely to prevent damage in transit. If possi-
ble, use the original packing material.
5.
Ship prepaid and insured by way of a traceable carrier
(to avoid loss in transit) such as United Parcel Service
(UPS), Roadway Parcel Service (RPS) or First Class
Insured Mail
to Cobra Factory Service, Cobra
Electronics Corporation, 6500 W. Cortland St., Chicago,
IL 60707. Cobra is not responsible for units not received
if package has not been properly insured.
6.
If the unit is in warranty, upon receipt of your unit it will
either be repaired or exchanged depending on the model.
Please allow approximately 3 to 4 weeks before contact-
ing us for status. If the unit is out of warranty a letter will
automatically be sent informing you of the repair charge
or replacement charge. If you have any questions, please
call 773-889-3087 for assistance.
For technical assistance, please call our Automated Help Desk which can assist
you by answering the most frequently asked questions about Cobra products.
(773) 889-3087
24 hours a day, 7 days a week.
A Consumer Service Representative can be reached through this same number
8:00 am - 8:00 pm, Monday through Friday, CST.
Technical assistance is also available on-line in the Frequently
Asked Question (FAQ) section at www.cobraelec.com
or by e-mail to [email protected]
NOTES
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