Chapter 4: call details report – ClearOne Collaborate Central Reports User Manual

Page 15

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Collaborate Reports: User Guide 15

Chapter 4: Call Details Report

The Call Details report displays a detailed list of calls per user. Calls can be filtered by date

range, call type and involved parties.

The Call Details report displays the call details for successful calls during the specified

period. The left side of the table lists all users to be charged for successful calls. Each entry

includes the following information:

Call Type – Type of videoconference, such as Point-to-point or Interactive Multicast.

Caller Number – Directory number of the user that initiated the videoconference.

Dialed Address – Address of the call's destination party.

Receiving Extension – Directory number and name of the receiving party.

Start Date/Time – Date and time that the videoconference was initiated.

Duration (minutes) – Amount of time that the videoconference connection was open.

Bandwidth (Kbps) – Data rate used during the videoconference.

Remote Initiation – Details of calls that were initiated through the Collaborate Central

Administrator.

Initiator – Address of the user that's listed as the initiator of the call.

Call Name – Description of the call (as listed in the Point-to-point Call Properties

when the call was initiated through the Collaborate Central Administrator).

Cost – The total cost of the call.

The number of calls and the average bandwidth per call by each user during the reporting

period is also provided.

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