Canon BJC-85 - Manual (Page 108)

108 Scanner Problems
Other Scanner Problems
■ Communication Error Occurs
C HECK 1 D ID YOU LAUNCH IS S CAN OR IS S CAN P LUS IMMEDIATELY AFTER IT
WAS CLOSED ?
Do not attempt to launch IS Scan or IS Scan Plus again immediately after
it is closed. Wait for a few seconds and then launch again.
C HECK 2 I S THE PRINTER PLUGGED IN AND READY ?
Check that the printer is plugged in and ready.
C HECK 3 A RE YOU USING THE USB INTERFACE RUNNING UNDER
W INDOWS 98?
When using the USB interface running under Windows 98, a
communication error may occur if the Hardware acceleration setting is
Full. To solve the problem, follow these steps:
1
Double-click the System icon in the Control Panel for Windows.
2
When the System Properties window is displayed, click the Performance
tab.
3
Click the Graphics button.
4
If Hardware acceleration is set to Full in the Advanced Graphics Settings
dialog box, set to None.
Windows
01-Optional IS-12.fm Page 108 Thursday, April 20, 2000 6:45 AM