Aphex Exciter - Manual (Page 22)

Page 22
Exciter
6.2 SERVICE INFORMATION
If it becomes necessary to return this unit for repair, you must first contact Aphex for a Return Authorization (RMA
number), which will need to be included with your shipment for proper identification. If available, repack this unit
in its original carton and packing material. Otherwise, pack the equipment in a strong carton containing at least
2 inches of padding on all sides. Be sure the unit cannot shift around inside the carton. Include a letter explaining
the symptoms and/or defect(s). Be sure to reference the RMA number in your letter and mark the RMA number on
the outside of the carton. If you believe the problem should be covered under the terms of the warranty, you must
also include proof of purchase. Insure your shipment and send it to:
Aphex
3500 N San Fernando Blvd
Burbank, CA 91505
PH: (818) 767-2929 FAX: (818) 767 -2641
6.0 Warranty & Service
6.1 Limited Warranty
PERIOD
One year from date of purchase
SCOPE
All defects in workmanship and materials. The following are not covered:
a. Voltage conversions
b. Units on which the serial number has been defaced, modified, or removed
c. Damage or deterioration:
1. Resulting from installation and/or removal of the unit.
2. Resulting from accident, misuse, abuse, neglect, unauthorized product modification or failure to
follow instructions contained in the User’s Manual.
3. Resulting from repair or attempted repair by anyone not authorized by Aphex Systems.
4. Occurring from shipping (claims must be presented to shipper).
WHO IS PROTECTED
This warranty will be enforceable by the original purchaser and by any subsequent owner(s) during the warranty
period, so long as a copy of the original Bill of Sale is submitted whenever warranty service is required.
WHAT WE WILL PAY FOR
We will pay for all labor and material expenses for covered items. We will pay return shipping charges if the repairs
are covered by the warranty.
LIMITATION OF WARRANTY
No warranty is made, either expressed or implied, as to the merchantability and fitness for any particular purpose.
Any and all warranties are limited to the duration of the warranty stated above.
EXCLUSION OF CERTAIN DAMAGES
Aphex Systems’ liability for any defective unit is limited to the repair or replacement of said unit, at our option, and
shall not include damages of any other kind, whether incidental, consequential, or otherwise.
Some States do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.