Basement Watchdog Special User Manual

Page 12

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POWER ALARM

There are several causes for power
failure. The most common is a power
outage by your electric company. During
this emergency, the Basement Watchdog
Special system will automatically switch
to battery power and protect your base-
ment from flooding. You can silence the
POWER alarm temporarily by inserting
the plug into the silence jack on the side
of the control box (see page 9). The light
and the alarm will both turn off.
The Basement Watchdog Sump Pump
System will continue to operate and
pump while the alarm is silenced. This
plug also silences the PUMP alarm.

If the power is on in the rest of the house,
check the home circuit breaker or fuse
box for failure, and correct the problem.

Check the charger.

Make sure it is

securely plugged into the wall outlet.

Check the charger plug that fits into the
rear panel of the control unit. Make sure
it is securely plugged into the control unit.

The control unit must receive 115 volts
AC +/- 5% from the AC outlet.

Any

voltage lower than this will cause the
power failure alarm to activate.

Lower

voltages can be caused by utility
company brown outs or heavy power
draw from other appliances on the same
circuit.

If all the connections are secure and the
wall outlet is operating, but the POWER
warning light is still lit, replace the
charger unit with a Basement Watchdog
1.6 amp charger. Contact Glentronics,
Inc. at (800) 991-0466, option 3.

PUMP ALARM

The PUMP warning stays on to alert you
to the fact that the standby system was
used to empty water from the sump. Try
to determine what caused the system to
operate.

Check the main pump for

failure.

Another possibility is that the

power was out while you were away
and the backup system automatically
pumped the water out of the sump. Or,
if the incoming water was more than
your AC sump pump could handle,
then the backup system automatically
pumped the water out of the sump. It is
also possible that your check valve is
stuck and needs to be replaced.

After determining the source of the
problem, push the RESET button to
silence the alarm.

REPLACING THE PUMP

1.

Unplug the charger and the pump
from the back of the control unit.

2.

Release the rubber union or check
valve and remove the pump and the
rigid PVC pipe section from the
sump.

3.

Unscrew the pipe and fitting from
the old pump and screw them into
the new pump.

4.

Lower the pump into the sump and
reconnect the rubber union or
check valve.

5.

Plug the pump wires and charger
into the back of the control panel.

CHARGER OPERATING

This green light should always be lit. It
indicates that the charger is operating
and that all connections are intact. If for
any reason the AC power is interrupted,
or a plug comes loose, this light will go
off, the red POWER light will appear,
and an alarm will sound.

Check the charger.

Make sure it is

securely plugged into the wall outlet.

Check the charger plug that fits into the
rear panel of the control unit. Make sure
it is securely plugged into the control unit.

If all connections are secure and the
wall outlet is operating, but the POWER
warning light is still flashing, replace the
charger unit with a Basement Watchdog
1.6 amp charger from Glentronics, Inc.

TEST BUTTON

The TEST button may be used to check
the pump and system. Push the TEST
button. This will activate the pump for as
long as you hold the button, and it will
activate the pumping cycle for 30-40
seconds after you release it.

TESTING THE FLOAT SWITCH

Manually testing the float switch
periodically is highly recommended.
Lift the float up and let go.

This will

activate the pump. The controller will
run the pump for approximately 40
seconds so it can empty all the water in
the sump pit. If there is no water in the
sump, the pump can run dry for this
amount of time. The alarm will sound
and the pump light will go on. After the
pump has stopped, push the RESET
button to silence the alarm.

If the

RESET button is pressed before the
pump has stopped, the alarm will go off
temporarily. Wait for the pump to stop
pumping, then push the RESET button
to completely silence the alarm.

PARTS & SERVICE INFORMATION

You can receive technical support, parts
or service information by calling
Glentronics, Inc. at (800) 991-0466,
option 3. Send your unit to the following
address for repairs:

Glentronics, Inc.

640 Heathrow Dr.

Lincolnshire, IL 60069

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©2001, Glentronics, Inc.

1806001

LIFT

FLOAT

20 AMP FUSE

CHARGER

PUMP

20 AMP FUSE

CHARGER

PUMP

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