Warranty repair policy, Recalibration, Limited warranty on products – Cooper Instruments & Systems DCI 120 Bridge/Strain Gauge Data Loggers User Manual

Page 3: Obtaining service under warranty, Repair warranty

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CF 179

3

Rev A 2008.07.08

Recalibration

DCI 120 standard calibration values:

Logger Voltage

10mV

25mV

100mV

1000mV

Strain (V)

0V and

9-10mV

0V and

22.5-25mV

0V and

90-100mV

0V and

900-1000mV


Part Number

DCI 120

Range
Resolution
Accuracy

See Table Below*

Memory 32,767
Sample Rate

20Hz to 12 hours

Units

V, mV, μV,
Engineering Units specified through software

Required Interface Package

IFC110 or IFC200

Baud rate

57,600

Typical Battery Life

25 days

Operating Environment

–40 to +80°C, 0 to 95%RH (non-condensing)

Material ABS

plastic

Dimensions

0.8” x 1.7” x 2.7” (20mm x 42mm x 68mm)

Approvals CE


*DCI 120 Range, Resolution and Accuracy

Nominal Range

+10mV

+25mV +100mV +1000mV

Measurement Range

+15mV +37.5mV

+120mV

+1200mV

Resolution 1μV 2.5μV 5μV 50μV
Accuracy +0.25%FSR

+0.10%FSR +0.05%FSR +0.01%FSR

Input Range

0 to 2.5V

0 to 2.5V

0 to 2.5V

0 to 2.5V

Reference

Voltage

2.5V 2.5V 2.5V 2.5V

Specifications subject to change.

WARRANTY REPAIR POLICY

LIMITED WARRANTY ON PRODUCTS

Any of our products which, normal operating conditions, proves defective in material or in workmanship within
one year from the date of shipment by Cooper, will be repaired or replaced free of charge provided that you
obtain a return material authorization from Cooper and send the defective product, transportation charges
prepaid with notice of the defect, and establish that the product has been properly installed, maintained, and
operated within the limits of rated and normal usage. Replacement or required product will be shipped F.O.B.
our plant. The terms of this warranty do not extend to any product or part thereof which, under normal usage,
has an inherently shorter useful life than one year. The replacement warranty detailed here is the buyer’s
exclusive remedy, and will satisfy all obligations of Cooper whether based on contract, negligence, or otherwise.
Cooper is not responsible for any incidental or consequential loss or damage which might result from a failure of
any and all other warranties, express or implied, including implied warranty of merchantability or fitness for
particular purpose. Any unauthorized disassembly or attempt to repair voids this warranty.

OBTAINING SERVICE UNDER WARRANTY

Advance authorization is required prior to the return to Cooper. Before returning the item, contact the Repair
Department c/o Cooper Instruments at (540) 349-4746 for a Return Material Authorization number. Shipment to
Cooper shall be at buyer’s expense and repaired or replacement items will be shipped F.O.B. our plant in
Warrenton, Virginia. Non-verified problems or defects may be subject to an evaluation charge. Please return
the original calibration data with the unit.

REPAIR WARRANTY

All repairs of Cooper products are warranted for a period of 90 days from date of shipment. This warranty
applies only to those items that were found defective and repaired, it does not apply to products in which no
defect was found and returned as is or merely recalibrated. Out of warranty products may be capable of being
returned to the exact original specifications or dimensions.
* Technical description of the defect: In order to properly repair a product, it is absolutely necessary for Cooper
to receive information specifying the reason the product is being returned. Specific test data, written
observations on the failure and the specific corrective action you require are needed.

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