Troubleshooting, Please do not return this product to the store – Bissell 16949 User Manual

Page 10

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Problem

Possible causes

Remedies

Reduced

spray OR

no spray

Bladder may be empty.

Turn switch power off; refill bladder

with clean hand hot tap water.

The lint screen may be clogged.

Clean out lint screen.

Tank-in Tank may not be seated

properly.

Turn power switch OFF; remove tank

and reseat tank.

Pump may have lost prime.

Turn power switch OFF; after 1 minute

turn ON and depress spray trigger.

The pump belt may be broken

Turn power Switch OFF and unplug machine from

the outlet. To check if a pump belt has broken, you

will need a flat head screwdriver. Insert the blade

end into the lower slot of the belt access door to

release the lower snap. If necessary, insert the blade

end into the upper slot to release the upper snap.

Examine the belt for breakage. You should be able

to see the pump belt looped around the motor shaft.

If it is broken or missing, please refer to Replacement

Parts on page 19 before calling BISSELL Consumer

Care. Complete installation instructions will accom-

pany the replacement belt.

DirtLifter

PowerBrush

does not turn

The brush belt or pump belt may

be broken.

Turn power switch OFF and unplug machine

from the outlet. To check if a brush or pump

belt has broken, you will need a flat head screw-

driver. Insert the blade end into the lower slot of

the belt access door to release the lower snap.

If necessary, insert the blade end into the upper

slot to release the upper snap. Examine the belt

for breakage. If broken refer to pages 14-15

OXY

PowerWash

is not picking

up solution

and water

ReadyTools Dial may be at the

wrong setting for the cleaning job.

Set ReadyTools dial to either Tools or

Floor Cleaning.

Nozzle window may not be

properly attached.

Make sure the two tabs on the back of

the floor nozzle window are inserted

through the mating slots in the main

housing. Re-install if necessary.

Tank-in-Tank lid is not properly

installed.

Re-install lid; refer to the Operation

section, page 6.

Tank-in-Tank is not properly

seated.

Tank-in-Tank must be firmly seated

to function. Remove and reseat

Tank-in-Tank.

Poor tool position

(hand held attachments only).

Adjust angle; apply more

downward pressure.

Tank-in-Tank has picked up

maximum dirty water.

Empty Tank-in-Tank and refill, refer to

the Operation section, page 7.

Other maintenance or service not included in the manual should be

performed by an authorized service representative.
Thank you for selecting a BISSELL product.

For any questions or concerns, BISSELL is happy to be

of service. Contact Customer Care listed on page 12.

Please do

not return

this product

to the store.

Troubleshooting

www.BISSELL.com

10

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