Sync – FORD 2013 Fusion v.2 User Manual

Page 323

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5. Press OK when the desired option

appears in the radio display. Set On or
Set Off appears in the display as
confirmation.

Off selections include: Off with reminder
and Off without reminder. Off with
reminder provides a display and voice
reminder at phone connection at vehicle
start. Off without reminder provides a
display reminder only without a voice
reminder at phone connection.

To make sure that 911 Assist works
properly:

SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.

The 911 Assist feature must be set on
prior to the incident.

A Bluetooth-enabled and compatible
phone has to be paired and connected
to SYNC.

A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.

A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.

The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.

In the Event of a Crash

Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
activate 911 Assist); however, if 911 Assist
is triggered, SYNC tries to contact
emergency services. If a connected phone
is damaged or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.

Before making the call:

SYNC provides a short window of time
(about 10 seconds) to cancel the call.
Failure to cancel the call results in
SYNC attempting to dial 911.

SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."

If the call is not cancelled and a successful
call is made, a pre-recorded message is
played for the 911 operator, then the
occupant(s) in the vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems
are capable of receiving this information
electronically.

911 Assist May Not Work If

Your cellular phone or 911 Assist
hardware was damaged in a crash.

The vehicle's battery or the SYNC
system has no power.

The phone(s) paired and connected to
the system was thrown from the
vehicle.

911 Assist Privacy Notice

Once 911 Assist is set on, it may disclose to
emergency services that the vehicle has
been in a crash involving the deployment
of an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of
electronically or verbally disclosing to 911
operators the vehicle location or other
details about the vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.

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SYNC™

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