FORD 2012 Focus v.2 - Manual (Page 68)

Phone options during an active call
During an active call, you have additional menu features which become
available such as putting a call on hold, joining calls, etc.
Privacy
Call Hold
Enter Tones
Join Calls
Phonebook
Call History
Return
Entertainment Systems
68
2012 Focus (foc)
Owners Guide, 2nd Printing
USA (fus)