Cambridge Audio AZUR 651 - Manual (Page 39)

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651/751BD azur
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Troubleshooting
There is no power
Ensure the AC power cord is connected securely.
Ensure the plug is fully inserted into the wall socket and is switched on.
Check fuse in the mains plug or adaptor.
The player will not read the disc
Check the disc is not loaded upside down.
Check that the disc is not too scratched or dirty.
The disc type is not supported by this unit.
Check its region and type.
Functions on some discs may not work on this unit. This is not a
malfunction of the player.
There is no sound
Ensure that the amplifier is set correctly.
Check that the interconnects are inserted correctly.
Check if the output has been set incorrectly to Bitstream or LPCM.
The disc is skipping
Check that the disc is not too scratched or dirty.
Ensure that the 651/751BD is on a firm surface and not subject to
vibrations.
A low hum or buzz sound can be heard
Power cords or lighting placed near this product.
Analogue inputs not connected securely.
No sound from the rear speakers
Source being played is not recorded in surround-sound.
Unit has been put to stereo or other down-mix mode.
No sound from the centre speaker
A stereo mode has been selected.
Remote control is not working
The batteries are flat.
The remote is too far from the unit or out of the effective range.
Files on a connected USB device do not play
If the USB drive is incompatible, or the player encounters errors while
reading the USB drive or flash memory card, the screen displays " Device
Error " . In this case please verify that the USB drive is compatible, and try
to unplug the device and re-insert again.
In some cases, an incompatible USB device may cause the 651/751BD
to stop responding. If this occurs simply turn off the power, remove the
USB device, and turn the player back on.
The file type is incompatible (i.e. AAC). Check the supported file types.
The drive requires too much power from the USB socket.
Problems using HDMI
Ensure that your screen supports HDCP (High-Definition Copy Protection).
Ensure your screen is capable of displaying the resolution being output
by the Blu-ray player.
NNoottee: Cables which run over 5m may cause sync or grounding issues.
For more frequently asked questions (FAQs), technical advice and
information on getting the most out of your 651/751BD, please visit the
Support section on Cambridge Audio’s website:
www.cambridgeaudio.com/support.php