Before you call – FRIGIDAIRE FGEF3030PF User Manual

Page 27

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27

Solutions to common problems

BEFORE YOU CALL

Surface element does not heat cookware.

• Lightweight or warped pans used. Use only flat, evenly balanced, medium or

heavyweight quality cookware. Flat pans heat better than warped pans.

Cookware materials and weight of the material affect heating. Heavy &

medium-weight pans heat evenly. Because lightweight pans heat unevenly,

foods may burn easily.

Cannot move appliance easily. Appliance

must be accessible for service.

Surface element seems too hot or not

hot enough.

• Incorrect control setting. Be sure the matching control is set for the surface

element that you are attempting to use or adjust power level setting.

Problem

Solution

Appliance is not level.

Poor baking results.

Entire appliance does not operate.

• Make sure power cord is plugged correctly into outlet.
• Electrical power outage. Check house lights to be sure. Call your local

electric company for service.

• Service wiring is not complete. Contact your dealer, installing agent or

authorized service agent.

• Be sure the oven controls are set properly for the desired cooking feature.

See Setting Oven Controls section in this manual or see “Entire appliance

does not operate” in this checklist.

• The time of day is not set. The time of day must first be set in order to

properly operate the oven. See “Setting the clock” in Setting Oven

Controls section.

Oven portion of appliance does not

operate.

• Allow oven to preheat to the set temperature before placing food in oven.
• Make sure the proper oven rack position is used.
• Center food in the oven and space pans to allow air to circulate.
• Try adjusting the recipe's recommended temperature or baking time.
• If you feel the oven is too hot or cool, see “Adjusting oven temperature” in

Setting Oven Controls section.

• Be sure floor is level, strong & stable enough to support the appliance. If

floor is sagging or sloping, contact a carpenter to correct the problem.

• Cooktop or oven racks not level. To correct, place oven rack in center of

oven. Place a bubbel level on the oven rack. Adjust by turning leveling legs

at base of appliance until the oven rack rests level.

• Kitchen cabinet alignment may make range appear not level. Be sure

cabinets are square & have sufficient room for appliance clearance.

• Cabinets not square or are built in too tightly to appliance sides. Contact

builder or installer to make appliance accessible.

• Carpet interferes with appliance. Provide sufficient space so appliance may

be lifted over carpet.

Oven control beeps and displays

F code (fault code) error.

• The oven control has detected a fault or error condition. Press cancel to

clear the display & stop beeping. Try the bake or broil feature again. If

the F code error repeats, remove electric power from appliance, wait 5

minutes and then repower appliance and set clock for the time of day.

Try the bake or broil feature again. If the fault recurs, record fault and call

your authorized service agent.

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