Before you call, Problem cause correction – FRIGIDAIRE FGUS2645LF User Manual

Page 18

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18

BEFORE YOU CALL

Visit our web site at

www.frigidaire.com.

1-800-944-9044 (United States)

1-800-265-8352 (Canada)

PROBLEM

CAUSE

CORRECTION

AUTOMATIC ICE MAKER
Ice maker is not mak-

ing any ice.

• Ice maker wire signal arm is in

the “up” or OFF position.

• Ice maker power switch is Off.

• Ice maker has small cube

caught in mechanism.

• Saddle valve on cold water

pipe is clogged or restricted by

foreign material.

• Move wire signal arm to the “down” or ON position. (side

mounted)

• Turn power switch to On (“I”) position. (rear mounted)

• Remove small cube from ice maker. The ice and water

filter cartridge may be clogged. Replace filter cartridge.

• Turn off household water line valve. Remove valve. En-

sure that valve is not a self-piercing saddle valve. Clean

valve. Replace valve if necessary.

Ice maker is not mak-

ing enough ice.

• Ice maker is producing less ice

than you expect.

Check to see if water dispenser

is dispensing slower than normal.

• Side mounted ice maker should produce 4 to 4.5 pounds

(approximately 4 quarts) of ice every 24 hours. A rear

mounted ice maker should produce 3 to 4 pounds (ap-

proximately 3½ quarts) of ice every 24 hours. Quick Ice

option should produce up to 50% more ice every 24 hours.

• If it is, replace the ice and water filter cartridge.

Ice maker will not stop

making ice.

• Ice maker wire signal arm is

being held down by some item

in the freezer.

• Move item and release wire signal arm. Remove any ice

cubes that are frozen together over the wire signal arm.

Ice cubes are freezing

together.

• Ice cubes are not being used

frequently enough.

• Ice cubes are hollow (partially

frozen cubes with water inside).

• Freezer control is set too warm.

• Remove ice container and discard ice from container. Ice

maker will produce fresh supply.

• The ice and water filter cartridge may be clogged. Replace

filter cartridge.

• Set freezer control to colder setting. Allow 24 hours for

temperature to stabilize.

ICE DISPENSER
Dispenser will not dis-

pense ice.

• Ice storage container is empty.

• Freezer temperature is set too

warm.

• Household water line valve is

not open.

Ice dispensing arm has been held

in for more than 4-5 minutes.

• When the first supply of ice is dropped into the container,

the dispenser should operate.

• Turn freezer control to a higher setting so that ice cubes

will be made. When first supply of ice is made, dispenser

should operate.

• Open household water line valve. Allow sufficient time

for the ice to be made. When ice is made, the dispenser

should operate.

• Motor is overloaded. Motor over load protector will reset in

approximately 3 minutes. Ice can then be dispensed.

Ice dispenser is

jammed.

• Ice has melted and frozen

around auger due to infrequent

use, temperature fluctuations,

and/or power outages.

• Ice cubes are jammed between

ice maker and back of ice

container.

• Remove ice container, thaw, and empty the contents.

Clean container, wipe dry, and replace in proper position.

When new ice is made, dispenser should operate.

• Remove ice cubes that are jamming the dispenser.

OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close.

Door was closed too hard, caus-

ing other door to open slightly.

• Refrigerator is not level. It

rocks on the floor when moved

slightly.

• Refrigerator is touching a wall

or cabinet.

• Close both doors gently.

• Ensure floor is level and solid, and can adequately support

the refrigerator. Contact a carpenter to correct a sagging

or sloping floor.

• Ensure floor is level and solid, and can adequately support

the refrigerator. Contact a carpenter to correct a sagging

or sloping floor.

Drawers are difficult to

move.

• Food is touching shelf on top of

drawer.

• Track that drawers slide on is

dirty.

• Remove top layer of items in drawer.

• Ensure drawer is properly installed on track.

• Clean drawer, rollers, and track. See Care & Cleaning.

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