Casablanca Fan Company S3 - Manual (Page 11)

10 10
TROUBLESHOOTING
Before Requesting Service: Please follow this troubleshooting guide before contacting your dealer for assistance.
Caring for Finishes: For cleaning, a soft brush or lint-free cloth
should be used to prevent scratching the finish. A vacuum cleaner
brush nozzle can remove heavier dust. Surface smudges or an accu-
mulation of dirt and dust can easily be removed by using a mild
detergent and slightly dampened soft cloth. An antistatic agent
may be used, but never use abrasive cleaning agents. These will
damage the finish. Painted and high-gloss blades may be cleaned
in the same manner.
Blades: Wood finish blades should be cleaned with a furniture pol-
ishing cloth. Occasionally, a light coat of furniture polish may be
applied for added protection and beauty. Never Lubricate this Fan!
The precision motor at the heart of your Casablanca fan features
sealed bearings that are lubricated for life. Do not attempt to oil
the motor.
Changing Light Bulbs
Be sure to turn power to the fan OFF at the wall switch or circuit
breaker before changing light bulbs. Replace bulbs with same type
as removed from the fixture. Each fan is rated for a maximum TOTAL
wattage of lighting.
Exceeding the rated maximum allowable wattage for the fan will
burn out the fan electronics module and void the warranty.
PROBLEM POSSIBLE REMEDIES
PROBLEM POSSIBLE REMEDIES ..
FAN WILL NOT START •Check main circuit fuses, circuit breakers, or wall switch position. Check all wire connections, making
sure the power is turned off during this inspection.
•Pin connectors are not making good contact. Check the connections in the switch housing and under the
top cover.
•Battery weak - install fresh battery.
•Fan receiver defective - replace.
•Check the frequency setting: Turn power off, at the circuit breaker, only for the fan not functioning for
at least 5 seconds; turn the power back on; within 20 seconds press the Hi, Med, and Lo buttons (in that
order) to set the frequency of the fan to the control. See Page 9.
FAN WOBBLES OR SHAKES •Be sure canopy pin is properly set into the slot on the ball.
EXCESSIVELY
•Check that bladeholders have not been bent during installation and blades are balanced.
•Hanger bracket and/or ceiling outlet are loosely attached: Make sure that the hanger bracket is tightly
attached to the ceiling outlet box. Make sure that the downrod assembly is secured firmly
•Downrod is loosely attached to downrod base: Make sure that all screws are securely tightened
FAN NOISY DURING •Check and tighten light fixture retaining screws, glass shade screws and/or the light bulb(s).
OPERATION •Tighten canopy screws and mounting plate assembly. Check that the wire nuts inside the canopy and
switch housing are not touching the metal parts or have fallen off the wire splices. Tighten as necessary.
•Tighten blade holders to flywheel (or direct drive motor)/and blade to bladeholder screws.
•Make sure all screws in the motor housing are snug, but not overly tight. Defective bulb: Replace bulb.
DOES NOT RUN ON •If new, “break-in” may be required - run at higher speed for several days.
LOW SPEED
BATTERY LIFE •Not using Alkaline batteries: Replace with Alkaline batteries.
SEEMS SHORT
VERSA•TOUCH
LIGHT O.K., NO FAN: Pin connectors are not making good contact, check 9 pin connector under top cover. FAN O.K., NO LIGHT; Defective
receiver; Replace receiver. Defective motor; Replace motor. Broken socket; Replace socket. Defective receiver; Replace Receiver. FAN AND
LIGHT ON FULL, NO CONTROL; Defective receiver; Replace Receiver. MISSING ONE SPEED: Defective receiver; ReplaceReceiver. FAN DOESN’T
CHANGE SPEED, LIGHT O.K.: Replace receiver. FAN O.K., LIGHT NOT DIM: Defective receiver; Replace Receiver. NO REVERSE: Defective
receiver; Replace Receiver. FAN OPERATES ONLY WHEN TRANSMITTER IS CLOSED: Check antenna wire is not touching metal plate. FAN
STARTS WORKING BY ITSELF: Frequency interference; Change frequency as described on Page 9.
1.This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions: (1) this device may not cause harmful interference,and (2) this device must accept any
interference received,including interference that may cause undesired operation.
2.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates,uses and can radiate radio frequency energy and,if not installed and used in accordance with the instructions,may cause
harmful interference to radio communications. However,there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception,which can be determined by turning the equipment off and on,the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or
relocate the receiving antenna, Increase the separation between the equipment and receiver, Connect the equipment into an outlet on a circuit different from that to which the receiver is connected,
Consult the dealer or an experienced radio/TV technician for help. Note: Any changes or modifications to the transmitter or receiver not expressly approved by Casablanca Fan Company may void one’s
authority to operate this remote control.
For questions or to locate the nearest Casablanca Authorized Service Center call toll free:
1-888-227-2178 or visit us on the web at: www.CasablancaFanCo.com