User call errors, Scanner mode, Dmp mode – Canon 350II User Manual

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MAINTENANCE AND TROUBLESHOOTING

User call errors

Here is a list of User Call Errors. If you see a User Call Error in
the Print display, look it up in the table below.

Scanner mode

Error Number Meaning

LP

The lamp installed in the scanner

has burned out.

L5

The lamp unit is not correctly

installed in the scanner.

DMP mode

Error Number Meaning

P0

After removing a piece of jammed

paper, a sheet of paper is still

jammed in the printer.

P1, P2

A sheet of paper has jammed inside

the printer.

LP

The lamp installed in the scanner

has burned out.

L1

Paper is not set in the printer.

L2

Toner in the toner cartridge is low,

or the toner cartridge is not installed

correctly.

L4

The printer cover is open.

L5

The lamp unit is not correctly

installed in the scanner.

L8

Wrong paper size in printer multi-

purpose tray.

L9

The printer is not turned on, or a test

print is being done.

Solution

Remove the jammed sheet from the printer. For details,

refer to the printer manual.

Remove the jammed sheet from the printer. For details,

refer to the printer manual.

Replace the new lamp. (

P.49 “Replacing the lamp”)

Supply paper to the paper cassette of the printer. For

details, refer to the printer manual.

Remove the toner cartridge and install it again. If the

message appears again, replace the toner cartridge. For

details, refer to the printer manual.

Close the printer cover and make sure it locks in place.

For details, refer to the printer manual.

Check the lamp installation and make sure it locks in place.

If the error occurs again, replace the halogen lamp.

(

P.49 “Replacing the lamp”)

Re-load the tray with the correct paper size, or change

the paper size of the paper tray. (

P.43 “Printing (DMP

mode)”)

Turn on the power. Wait until the test print finishes and

then do the operation. For details, refer to the printer

manual.

Solution

Replace the new lamp. (

P.49 “Replacing the lamp”)

Check the lamp installation and make sure it locks in place.

If the error occurs again, replace the halogen lamp.

(

P.49 “Replacing the lamp”)

If “L1” is displayed while Fileprint 270 is printing, after
the paper stops feeding press the Clear/Stop key to
clear the error display and then press the Start key to
start printing again.

CE-IE-335-01

07.5.14, 14:20

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