Vertical Communications 8412S - Manual (Page 51)

Transferring Calls
5.1 Transferring Calls—Screened
You can answer a call at your LCD speakerphone and transfer it to
another telephone. If you first identify the caller to the party receiving
the transfer (giving that user the opportunity to prepare for the call), you
have made a screened transfer.
If the telephone to which you are transferring the call is busy, you must
recover the call yourself or choose one of several options that may be
available at your station. Also, if a transferred call is not answered after a
certain length of time (as set by the installer), it recalls to your telephone.
Again, you have several options for servicing the returning call.
•
To screen and transfer a call to another telephone in the system,
1. Answer call or make call.
2. Press TRANSFER/CONFERENCE (call is automatically placed
on hold).
3. Dial extension number of telephone to receive transfer or press
DSS button for that extension.
4. When intercom party answers, announce call.
5. Press SPEAKER to disconnect (if in speakerphone mode), or
hang up.
6. The intercom party then has the call (if he or she answered the
screened transfer with the handset or confirmed answer by
pressing their intercom button). If you announce the transfer over
the speaker, the intercom party’s telephone will ring with the
transferred call after you hang up.
Large Screen Speakerphone Manual 5 – 1
GCA70–349 Transferring Calls
5