CNET Wireless-G CardBus Adapter CWC-800 - Manual (Page 21)

Appendix A: Troubleshooting
This appendix provides solutions to problems that may occur during the installation and operation of the
Wireless-G Cardbus Adapter. Read the descriptions below to solve your problems. If you can’t find an
answer here, check the CNet website at www.cnet.com.tw .
1. My computer does not recognize the Adapter.
• Make sure the adapter is properly inserted into the CardBus slot. Note that the Adapter can be
inserted either way, but is correctly only when it is inserted with the “Instant Wireless” logo on the front
of the Adapter unseen. If in doubt, try inserting the Adapter both ways. The Adapter will slide in further
when it is correct.
2. The Adapter does not work properly.
• Reinsert the Adapter into your notebook’s CardBus slot. A beep should be heard if the Adapter is
properly inserted.
• For non-Windows environments, make sure that a PCMCIA card service driver is installed on your
PC.
• Open the Control Panel and click the PC Card. Check whether it has a PCMCIA card in one of the
sockets or not. If you find the Adapter in one of the sockets, it means that the Adapter has been
detected properly. If you see a yellow question mark, the resources are in conflict.
• Right-click My Computer and select Properties. Select Device Manager and click the Network
Adapter. You will find the CNet Wireless Network Adapter if it is installed successfully. If you see the
yellow exclamation mark, the resources are in conflict. Click PCMCIA card and then click PCMCIA
card service. You will see the status of the Adapter. If there is a yellow question mark, please check
the following:
• Make sure that your notebook has a free IRQ.
• Make sure that you have inserted the right Adapter and installed the proper driver.
If the Adapter does not function after attempting the above steps, remove the Adapter and do the
following:
• Uninstall the driver software from your Notebook.
• Restart your Notebook and repeat the hardware and software installation as specified in this User
Guide.
3. I cannot communicate with a wired computer linked via an access point in the infrastructure
configuration.
• Make sure that the notebook is powered on.
• Make sure that the Adapter is configured with the same SSID and security options as the other
computers in the infrastructure configuration.