Dell Dimension 5100C User Manual

Page 10

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10

Finding Information

www

.dell.com | support.dell.com

• Service Tag and Express Service Code
• Microsoft Windows License Label

Service Tag and Microsoft Windows License

These labels are located on your computer.

• Use the Service Tag to

identify your computer
when you use
support.dell.com or
contact technical
support.

• Enter the Express Service Code to direct your call when

contacting technical support.

• Solutions — Troubleshooting hints and tips, articles

from technicians, online courses, frequently asked
questions

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and

order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with
technical support

• Reference — Computer documentation, details on my

computer configuration, product specifications, and
white papers

• Downloads — Certified drivers, patches, and software

updates

1

Desktop System Software (DSS)— If you reinstall the
operating system for your computer, you should also
reinstall the DSS utility. DSS provides critical updates
for your operating system and support for Dell™ 3.5-
inch USB floppy drives, Intel

®

Pentium

®

M processors,

optical drives, and USB devices. DSS is necessary for
correct operation of your Dell computer. The software
automatically detects your computer and operating
system and installs the updates appropriate for your
configuration.

Dell Support Website — support.dell.com

NOTE:

Select your region to view the appropriate support

site.

• Corporate, government, and education customers can

also use the customized Dell Premier Support website

at

premier.support.dell.com. The website may not be
available in all regions.

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