Troubleshooting postscript (ps) errors – Dell B2375dfw Mono Multifunction Printer User Manual

Page 347

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Troubleshooting PostScript (PS) Errors

NOTE: To receive a printed or screen displayed message when PS errors occur,

open the Print Options window and click the desired selection next to the
PostScript errors section.

Problem

Possible Cause

Solution

PostScript file
cannot be printed.

The PostScript option
may not be installed.

Print a configuration page and verify that
the PS version is available for printing.

Limit Check Error

The print job may be
too complex.

Reduce the complexity of the page or try
adjusting the print quality settings.

Or, expand the memory capacity.

A PS error page
prints.

Print job may not be PS. Ensure that the print job is a PS job.

Check to see whether the software
application expected a setup or PS header
file to be sent to the printer.

The optional tray 2
is not selected in
the driver.

The printer driver has
not been configured to
recognize the optional
tray 2.

Open the PostScript driver properties,
select the Device Options tab, and set the
Tray Options option to Tray 2.

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